Sr. Product Operations Manager - Consumer
San Francisco, CA, US; Remote, US
About Pinterest:Â Â
Millions of people across the world come to Pinterest to find new ideas every day. Itâs where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, youâll be challenged to take on work that upholds this mission and pushes Pinterest forward. Youâll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.
Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences.
Our new progressive work model is called PinFlex, a term thatâs uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more.Â
The Product Ops team is the catalyst between product and User Services. We maintain a user first mindset and are responsible for ensuring smooth product launches through leadership and partnership with Operations, Engineering, Product and Design teams. We also represent the voice of our users back to our product teams in order to enhance the product roadmap and user experience.Â
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What youâll do:
- Build and maintain strong relationships with stakeholdersÂ
- Analyze data and report insights & trends to several cross-functional teams across the companyÂ
- Work directly with Product to thoroughly understand experiments, upcoming product changes, and roadmaps and communicate those with internal stakeholders
- Strategize on ways to improve user experiences by prioritizing top issues and feedback about the product and core features
- Collaborate within a cross functional working environment
- Experience leading and owning cross-functional projects that improve a user experience or solve a problem within workflows, tooling, user support or enforcement
- Experience advocating, negotiating and driving results amongst competing priorities and metrics
- Ability to leverage data in decision makingÂ
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What weâre looking for:
- 5+ years of experience in operational rolesÂ
- Demonstrated experience collaborating and influencing cross-functional partners with data to improve end user experience, and launch high quality products âŚ
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In-office requirement Not eligible for relocation Not eligible for relocation assistance US based applicants only
Benefits/PerksCollaborative environment Equity Flexible work model Growth Opportunities Remote-first company
Tasks- Analyze data
- Build relationships
- Collaborate
- Drive results
- Lead cross-functional projects
Asana Attention to detail Collaboration Communication Consultative mindset Cross-functional Collaboration Data analysis Decision making Design Diversity Engineering Equity Influencing Jira Leadership Management Operations Organizational Presentation Product Development Product Management Project Management Stakeholder management User Experience Verbal communication
Experience5 years
Education Certifications TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9