FreshRemote.Work

Sr Product Manager, Setup

Remote (US or Canada)

About 1Password:We all have important information we need to manage, and protecting it should be easy. Over 150,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.
We’re looking for a customer-obsessed Senior Product Manager to lead our Setup team. As the Senior Product Manager for the Setup team, you will play a pivotal role in helping our users find value (and joy!) as quickly as possible in 1Password.. You will lead the strategic vision, development, and execution of features related to Onboarding, Activation, and User Education. You thrive in an environment requiring deep technical understanding of the foundational layers of products so that you can help the EMs deliver a delightful and engaging experience for our users. We’re looking for entrepreneurial problem solvers who come to the table not only by identifying problems but recommendations and solutions, not waiting for direction. Extra points if you have a customer-facing background in support, sales, user research, or customer success that brought you into Product.
Our philosophy on Product consists of five core pillars:Focus and Execution - can you ship quickly and measure results?Customer Empathy - are you motivated first and foremost to solve customer problems?Effective Communication - can you bring the entire organization - horizontally and vertically - along on the journey?Go To Market - can you understand and drive the business outcomes through product decisions?Technology - articulating how our technology beats our competitors
Product Managers play a highly visible role in the company and are critical to the development and execution of our product strategy. As PM’s, we are responsible for setting and championing the high bar for our products. You must excel at prioritization, collaboration and communication, while holding yourself and others accountable for measuring quality and business results. You will be responsible for defining and completing 1Password’s product portfolio strategy focusing on all aspects of platform stability, quality, performance, and distribution. You need to be able to take a holistic view of a customers' needs that cross buyers, users, and administrators. You will be working with Engineering, Design, Marketing and GTM teams to ensure quality, security and usability of the …
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Job Profile

Regions

North America

Restrictions

Canada-based roles only Occasional travel for in-person engagement Remote opportunity within Canada and the US USA-based roles only

Benefits/Perks

Collaborative environment Company-wide wellness days off Comprehensive health coverage Customer-focused culture Dental Equity grant Fully remote Generous paid time off Generous PTO Generous PTO policy Health Health coverage Incentive programs Maternity and parental leave top-up programs Paid Time Off Paid volunteer days Remote-first company Remote work Retirement matching Retirement matching program RRSP Training budget Wellness coach Wellness Coach membership

Tasks
  • Collaborate with teams
  • Collaboration
  • Collaboration and Communication
  • Drive business outcomes
  • Lead product strategy
Skills

1Password Access Management Activation Audit Collaboration Communication Customer Empathy Customer-facing Customer Success Design Effective Communication Email Emailing Empathy Engineering Excel Execution Go GTM Identity and Access Management Infrastructure IT Leadership Learning Make Management Marketing Market strategy Onboarding Organization Performance Presentation Prioritization Privacy Product Management Quality Assurance Recruitment Research SaaS Sales Security Social Software Talent Acquisition Technical Solutions Technical understanding Technology Training User Education User Research Workplace Written communication

Experience

6 years

Education

Business Marketing

Timezones

America/Anchorage America/Chicago America/Denver America/Edmonton America/Los_Angeles America/Moncton America/New_York America/Regina America/St_Johns America/Toronto America/Vancouver Pacific/Honolulu UTC-10 UTC-3 UTC-4 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9