Sr. Manager, Threat Intelligence Services
Arizona, United States
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The Role
Proofpoint is looking for a highly motivated Senior Manager to lead the Proofpoint Threat Intelligence Service Team. As a Sr. Manager of Threat Intelligence Services, you will lead a team of analysts leveraging Proofpoint threat data to provide context to the threat landscape and as a commercial service to our Proofpoint clients. This role will focus on ensuring the team is consistently delivering actionable threat-related insights to clients while managing topline growth and margin expectations for the practice. This role will also lead expansion / tuning of the service portfolio and technical enablement of service delivery. The ideal candidate will have a strong background in leading consulting / services practice, leading /supporting market development efforts, and experience with products serving threat intelligence professionals. The candidate will have demonstrated abilities in people management, building consensus (influencing and driving change), and achieving results.
Your day-to-day
Drive customer success and engagement
Oversee the delivery of cybersecurity services to ensure customer satisfaction and retention
Act as a strategic advisor to customers, ensuring they maximize value from our services
Develop and refine processes to improve service quality and responsiveness
Expand and enhance service offerings
Work with sales and product teams to develop and deliver go-to-market strategies
Identify opportunities for business growth and service innovation
Leverage APIs and automation to optimize service delivery and integration
Promote awareness of cybersecurity services
Represent Proofpoint in customer meetings, industry events, and executive briefings
Develop presentations and reports to articulate the value of our services to stakeholders
Lead and grow a high-performing services team
Mentor, train, and develop team members
Develop resource planning and service delivery models to align with business objectives
What you bring to the team
Demonstrated people leadership and management ideally in Cybersecurity and Threat Intelligence
At least 2 years of experience of service delivery and people leadership
Strong interpersonal and communication skills
Track record of working effectively with critical partners, both internally and externally
Experience in customer-facing roles, driving engagement, and maintaining strong client relationships
Experience growing a tech-enabled services practice, ideally in cybersecurity
Familiarity with APIs and automation, especially in cybersecurity or threat intelligence solutions
Strong presentation and communication skills, with experience engaging executive stakeholders
Ability to lead through change in a dynamic, fast-paced environment
Project management expertise, ensuring the successful execution of business initiatives
Preferred Qualifications
Experience in cybersecurity services, cyber threat intelligence, managed services, or security consulting
Understanding of cybersecurity ecosystems, including threat intelligence, security platforms, and integrations
Knowledge of key cybersecurity frameworks and industry best practices
Familiarity with Proofpoint and people-centric security
#LI-Remote
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option.
Base Pay Ranges:
SF Bay Area, New York City Metro Area:
Base Pay Range: 182,175.00 - 267,190.00 USDCalifornia (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:
Base Pay Range: 146,550.00 - 214,940.00 USDAll other cities and states excluding those listed above:
Base Pay Range: 132,975.00 - 195,030.00 USD ApplyJob Profile
- Deliver actionable insights
- Develop service offerings
- Drive customer success
- Engage with clients
- Lead threat intelligence team
- Manage service delivery
- Mentor team members
APIs Automation Client Engagement Communication Consulting Customer Success Cybersecurity Market development People Management Presentation Project Management Sales Service Delivery Threat Intelligence
Experience2 years
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9