Sr. Legal Account Manager, Claims Vendor Management (Hybrid or Remote)

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. 

Join us and play your part in something special!

The Sr. Legal Account Manager is responsible for external law firm and litigation vendor engagement, rate management, panel management and stewardship. The Sr. Legal Account Manager will develop and maintain relationships with law firms and business partners through participation in contracting, onboarding, and stewardship meetings. The ideal candidate must demonstrate effective communication & presentation skills and the ability to analyze metrics and identify trends to support productive legal vendor partnerships.

Job Responsibilities

• Lead stewardship meetings with vendors and Markel stakeholders, addressing performance, expectations, and opportunities
• Manage the onboarding, contracting, and renewal process for legal vendors
• Using data analytics identify trends and opportunities to drive law firm utilization, strategy and expense mitigation   
• Develop and maintain relationships with external law firms and business partners to achieve optimal litigation outcomes.  
• Owns legal vendor rate negotiations and panel rates review process
• Participate in the preparation of legal vendor performance updates for key partners, senior leaders, and associates. 
• Maintain legal vendor database. 
• Assist with review of attorney/firm billing history and spend
• Collaborate with claims leaders to support legal vendor needs

Education

• Bachelor’s degree, paralegal certification, or equivalent work experience

Certification

• Claims designations and/or certifications, paralegal certificate(s), a plus 

Work Experience

• 5 - 7 years of claims account management, general commercial account management experience, and/or senior level claims, insurance, or paralegal law firm experience
• Claims litigation experience
• Strong presentation skills, with the ability to effectively communicate complex information to both vendors and senior level stakeholders
• Proven ability to work independently with a high degree of accuracy and diligence

Skill Set

• Effective interpersonal, analytical, and problem-solving skill set that includes a collaborative approach
• Familiarity with Adobe document review and redactions

• Experience managing vendor onboarding, stewardship, and performance management
• Proven ability to resolve issues with multiple stakeholders and maintain continuity of effective relationship management
• Thinks innovatively about customer service and providing efficient solutions

US Work Authorization

• US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay information:

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary for the Sr. Account Manager, Claims Vendor Management is $72,100 - $101,530 with 25% bonus potential.

Who we are: 

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. 

 

We’re all about people | We win together | We strive for better 

 

We enjoy the everyday | We think further 

 

What’s in it for you: 

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.  

• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.  

• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.  

• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.   

• Markel offers hybrid working schedules of 3 days in the office and 2 days remote.    

 

Are you ready to play your part? 

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you. 

 

Caution: Employment scams 

Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: 

• All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.

• All legitimate communications with Markel recruiters will come from Markel.com email addresses. 

 

We would also ask that you please report any job employment scams related to Markel to rarecruiting@markel.com. 

 

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.  

  

Should you require any accommodation through the application process, please send an e-mail to the rarecruiting@markel.com.    

No agencies please.

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