Sr. Instructional Designer (Remote, United States)

Company Description

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

Job Description

The Dynatrace Instructional Design Team is responsible for the planning, design, creation, and management of Dynatrace platform education and enablement materials. 

We are seeking a talented The Instructional Designer’s will be responsible for creation and developing of high-quality effective and engaging learning assets, online courses, guided learning paths, and assessments that serve Dynatrace customers, partners, and employees.  

Dynatrace University Instructional Designers need to gain an in-depth understanding of the Dynatrace platform, 3rd party software, and industry technology to manage the logistics and development of learning assets. 

• Develop and produce end-to-end, high quality e-learning and live training curriculum 

• Design and develop principles and standards using sound instructional design for establishing repeatable, quality learning solutions. 

• Be a mentor to internal enablement program managers and instructors on best practices in instructional design and enablement solutions. 

• Plan and execute instructional design strategies and programs such as OnDemand e-learning courses and instructor instructor-led training.  

• Provided the knowledge gaps, determine the learning materials needed for enablement. 

• Develop relationships with Dynatrace platform experts to gather course requirements, develop course content, and solicit feedback. 

• Develops and designs innovative learning solutions for the Dynatrace platform and related technologies. 

• Creates and maintains learning activities and exercises in the forms of labs, guides, and knowledge checks.  

• Produce high-quality course materials using editing and multimedia development tools.  

• Create storyboards that include audio scripts for video content. 

• Develop an in-depth understanding of and ability to use the Dynatrace platform and keep pace with enhancements to enable course updates and continuously improve existing learning programs. 

• Implement quality assurance for all learning development and assets. 

• Analyze customer feedback and satisfaction metrics to refine learning materials. 

Qualifications

Minimum Requirements

• Preferred minimum of 5 years of experience with e-learning, blended learning, and Web-based courseware development in the information technology industry.  

• 3+ years of experience in advanced knowledge of instructional design, curriculum development, and adult learning theory. 

Preferred Requirements

• Advanced knowledge of instructional design, curriculum development, and adult learning theory. 

• Knowledge of IT concepts, components, and technologies related to client-server cloud-native and distributed application architectures, web and mobile applications, and the software application …