Sr. Implementation Engineer (Remote)

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Joining Collins Aerospace isn’t just about finding a job; it’s about embarking on a journey to redefine the future of aerospace technology.

Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

Collins Aerospace is seeking a Senior Implementation Engineer to join our Airports Team reporting to Head of System Delivery located in Tulsa, Oklahoma. If you are an enthusiastic team player and a results-driven individual with excellent communication skills and a strong focus on customer service, we are looking for you! A large part of your work, you will be working independently with minimal supervision, performing and supporting mission-critical deployment work remotely or at customer sites. You will be deploying a full spectrum of Collins Aerospace Airports common use systems and products — at some of the worlds’ most prestigious airports within the South America Region and North America.

What You Will Do ​

• Install, update, and test new and existing airline and airport applications, configure common use workstations and peripherals. Install third party software products and integrate them into Collins Aerospace Airports common use and system integration products.
• Participate in deployment activities required for airports in LAC (and in other regions If needed) – Travel to customer sites, perform site surveys, interface with local technical personnel, and perform installation activities. Also assist in other critical projects at other airports within North America region and travel to other sites if and when necessary.
• Conduct technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations.
• Adhere to installation instructions and guidelines and use industry best practices in order to deliver the best quality service. Use the appropriate tools and equipment to perform the installation, intervention, and problem solutions in accordance with System Delivery guidelines and instructions where provided.
• Follow established policies and procedures in analyzing situations or data from which answers can be readily obtained.
• Provide best practices for day to day operations, performance analysis, tuning and capacity planning for products deployed and suggest and implement performance improvements when necessary.
• Proactively …