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Sr. Global Partner Sales Manager (Indirect Channel Sales)

CA - Virtual - D

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

The Sr. Global Partner Sales Manager will be a key member of the Indirect Sales team, responsible for the development, management, and growth of Technology Service Distributors (TSD) and Strategic Partners. While this is a quota-bearing role with significant sales and revenue responsibility, it is more strategic than tactical with a strong focus on business development and relationship building. The ideal candidate will be a proactive, decisive problem-solver with a bias toward results over activity and will bring creativity, exceptional planning skills, and a commitment to execution in this integral position.

Role will be virtual with up to 60% annual travel (the ideal candidate will reside in CA or on the west coast).

Job Description

Core Responsibilities

  • Responsible for Technology Service Distributor (TSD) sales partner relationships, including contracting, on- boarding, and ongoing management.
  • Drive joint business planning efforts with all partners that generate actionable quarterly and annual plans addressing sales, marketing, product training, support and operational initiatives.
  • Establish overall goals, budgets and strategic direction with each assigned partner.
  • Conduct regular operations review meetings, with partners and appropriate Comcasters, including assigned National Partner Account Managers (NPAMs) to identify and remedy operational, process, and support issues to ensure overall “ease of doing business.”
  • Develop coordinated joint field selling efforts between the partners’ Channel Managers and Comcast Inside Partner Sales Managers (IPSMs).  These efforts will include, but are not limited to, training and sales engagement with key sub-agents, training of partners’ Channel Managers on Comcast and Masergy service offerings and operational requirements, recruitment of new sub-agents (especially MSPs and IT VARs), and the development of integrated selling campaigns with key technology partners (e.g., Ciena and Fortinet).
  • Create impactful, unique go-to-market strategies that drive sales and revenue growth and leverage each partner’s own strategic plan and core competencies.
  • Serve as partner’s chief advocate within Comcast, driving support, operational, sales and marketing initiatives to improve overall ease of doing business and to improve Comcast’s position as a key strategic vendor.
  • Lead new partner targeting, selection, recruiting, and on-boarding efforts with various technology vendors, professional associations, trade groups and other key industry influencers to create joint go-to-market partnerships specific to Comcast Business Services and Masergy indirect sales efforts and, especially, to enhance marketing, sales and solutions development initiatives at partners.
  • Manage partner contracts, monitoring adherence to overall terms and conditions, performance (i.e., sales/revenue and operational and support functions) commitments, and other contractual obligations of partner.
  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Compensation

Primary Location Pay Range: $91,520.00 - $171,600.00

Targeted Commission: $65,000.00

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

7-10 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance. Apply

Job Profile

Restrictions

Must reside in CA or West Coast Up to 60% travel

Benefits/Perks

24/7 customer support Benefits Best-in-class benefits Bonus Commission

Tasks
  • Conduct operations review meetings
  • Develop go-to-market strategies
  • Drive joint business planning
  • Drive sales
  • Manage partner contracts
  • Manage partner relationships
  • Recruit new sub-agents
  • Training
Skills

Business Development Communications Connectivity Contract Negotiation Customer Experience Customer Support Cybersecurity Digital Tools Diversity Ethernet Ethernet services Go Go-To-Market Strategy Guidance Inclusion Managed Solutions Market Analysis Monitoring Network Networking Operational Support Partner Management Relationship building Sales Sales Management Strategic planning Training Wireless

Experience

5 years

Education

Bachelor's Bachelor's degree Communications