Sr. Director, Engineering Operations

GROW WITH US:

Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take a “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.

STAY AWESOME:

Tandem Diabetes Care is proud to manufacture and sell the t:slim X2 insulin pump with Control-IQ technology. We’re also so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Since many of our own team members live with type 1 diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com.

A DAY IN THE LIFE:

The Senior Director, Engineering Operations will drive operational excellence by overseeing engineering execution and cost efficiency initiatives, engineering footprint strategy and vendor management, financial operations, compliance, and the tools enabling high-performing teams. The efficient operations of the engineering team are integral to the development of our Tandem Diabetes automated insulin delivery system, including our state-of-the-art insulin pumps t:slim and Mobi. They will balance immediate operational needs with data-driven strategic initiatives to drive long-term efficiency. As a leader, they will define a clear vision and roadmap for operational excellence, empowering engineering teams to focus on innovation and delivering impactful solutions.

Leadership & Management

• Defines and drives the vision and strategy for the efficient operations of Tandem’s Software Engineering organization.
• Leads as the delegate of the software engineering organization discussions and meetings with Senior Leadership and Executive Management.
• Leads, mentors, and develops a high-performing engineering operations team.
• In cooperation with software engineering leadership, drives engineering efficiency initiatives.
• Builds strong relationships across the organization, including program management, product management, regulatory, clinical, quality, customer support, IT, procurement, legal, and drives adoption of best practices and operational improvements.
• Other responsibilities as assigned.

Engineering Footprint

• Develops and maintains an engineering footprint strategy that supports departmental growth, scalability, and sustainability.
• Builds and maintains strong relationships with software engineering service vendors in-country, nearshore and offshore.
• Collaborates with procurement, IT, Legal, and Finance teams to ensure cost-effective vendor selection, contract negotiation, and the efficient management of contracts, statements of work, licenses, and any other activities related to engineering vendors.
• Leads discussions with Human Resources, Talent Acquisition, and engineering leaders to drive an efficient hiring and onboarding process to meet the department's talent needs quickly and effectively.
• Collaborates with IT, Procurement & Facilities to manage engineering workspace needs, equipment lifecycle, and hybrid/remote work infrastructure.
• Drives the establishment of an offshore development center, including setting up operations from scratch or integrating through acquisition, ensuring alignment with business objectives, compliance with local regulations, and the successful onboarding of talent and resources.

Engineering Financial Operations

• Serves as the key financial liaison between the software engineering team and corporate finance departments.
• Develops and oversees the software engineering department’s annual budget, ensuring alignment with organizational goals and priorities, that expenditures remain within limits, forecast expenses, and proactively identify opportunities for cost optimization.
• Analyzes financial data to identify trends, risks, and opportunities, delivering insights to inform strategic decisions.
• Ensures accurate cost allocation & reporting to engineering projects, including labor and materials.

Engineering Efficiency

• Develops and tracks key performance indicators (KPIs) to measure operational efficiency and on-time delivery.
• With a deep understanding of Software Engineering processes and infrastructure, creates and leads initiatives that streamline Software Engineering processes, improve team productivity, and reduce waste.
• Fosters a culture of continuous improvement, collaboration, innovation, and operational excellence across Software Engineering.
• Establishes assigned ambassadors within the engineering organization for inter-department work agreements and alignment, serving as its chief-of-staff.
• Manages and maintains technical writer(s) on staff who will provide the documentation needs for the software engineering organization, offloading responsibility from software engineers and leads.

Regulatory and Compliance

• Works closely with the regulatory and quality assurance teams to support compliance and audit activities.
• Ensures compliance with company policies, including Privacy/HIPAA (when applicable), and other legal and regulatory requirements.

YOU’RE AWESOME AT:

• Strong leadership and people management skills.
• Excellent interpersonal and communication skills with the ability to lead cross-team collaboration in an engineering organization.
• Ability to influence and inspire teams to achieve ambitious goals.
• Capable of translating high-level business needs into strategic and tactical plans.
• Familiarity with data analytics and observability.

EXTRA AWESOME:

• Bachelor’s degree in computer science, software engineering or related field, or equivalent combination of education and applicable work experience.
• 15 years of experience leading software engineering teams or operations teams in an engineering organization.
• Experience in the medical device industry or other highly regulated industries is desirable.

WHAT’S IN IT FOR YOU?

In addition to innovative technology, we have a culture that fosters the idea that the happiest people are the most productive people. Not only do we hire forward-thinking achievers to join our workforce; we reward, develop, and retain them too. Just one of the many reasons of how we #StayAwesome! To learn more about our culture and benefits please visit https://www.tandemdiabetes.com/careers.

BE YOU, WITH US!

Tandem is firmly committed to being an equal opportunity employer and maintaining a diverse and inclusive environment. We value and embrace that every single one of us brings value to the table. But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway. Because we want you to be you, with us.

COMPENSATION & BENEFITS:

The starting base pay range for this position is $235,000 - $300,000 annually. Base pay will vary based on job-related knowledge, skills, experience and may also fluctuate depending on candidate’s location and the overall job market. In addition to base pay, Tandem offers a competitive compensation package that includes bonus, equity, and a robust benefits package.

Tandem offers health care benefits such as medical, dental, vision, health savings accounts and flexible saving accounts.  You’ll also receive 11 paid holidays per year, a minimum of 20 days of paid time off (starting in year 1) and have access to a 401k plan with company match.  Learn more about Tandem’s benefits here!

YOU SHOULD KNOW:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local Fair Chance laws and regulations. A conditional offer of employment from Tandem is contingent upon successful completion of a thorough screening process comprised of a drug test (excluding Marijuana) and background check, which includes a review of criminal history information.  Tandem has good cause to conduct a review of criminal history information of candidates for this position, as this role may involve access to proprietary, sensitive and/or confidential information, including customer protected health information. This review is required to ensure that individuals in such roles uphold high standards of trust and integrity so as to protect the interests of our customers, employees, and stakeholders.

REFERRALS:

We love a good referral! If you know someone that would be a great fit for this position, please share!

If you are applying for this job and live in California, please read Tandem’s CCPA Notice: https://www.tandemdiabetes.com/careers/california-consumer-privacy-act-notice-for-job-applicants.

#LI-KT1 #LI-Remote   

SPONSORSHIP: 

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

The position will be posted until a final candidate is selected for the requisition or the requisition has a sufficient number of applications.