Sr Customer Marketing Manager
Remote, United States
Cribl does differently.Â
What does that mean? It means we are a serious company that doesnât take itself too seriously; and weâre looking for people who love to get stuff done, and laugh a bit along the way. Weâre growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are.Â
As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.
Cribl is looking for a Customer Marketing hero to set up the strategic framework and lead implementation of our communications and promotions to Customers, to help them discover even more value from Cribl. This person is a data-driven, revenue-centric marketer, who understands how to build and execute impactful digital programs into large enterprise IT & Security decision makers, stakeholders, influencers. But also a world-class collaborator â as an independent contributor working in lockstep with various teams that touch the customerâs experience with Cribl, to get great work done.
The ideal candidate will be well versed in SaaS customer marketing strategy plus modern digital marketing technologies and methods, obsessive about measuring results, and proven in their ability to roll up their sleeves to get work done. They will constantly be thinking about the intersection between customer needs, adoption status, and our solutions, to create programs that engage and guide users down paths to deepen the value gained from Criblâs portfolio of products.
Open to US or Canada.
As an active member of our team, you will:
- Develop the strategy for Criblâs customer marketing (comms, promotions, new programs) in line with maturity models, CRM, and utilization data â closely collaborating with Customer Experience, Product Marketing, Technical & Community Marketing, and Alliance Marketing. Establish rules of engagement across departments, and journey governance. Â
- Define plays to help existing customers see the potential of other products in our portfolio (including new product introductions); to introduce new stakeholders in other functions to our products; and to drive retention
- Own and achieve Customer Marketing contribution to pipeline and revenue goals, through data-driven models  Â
- Establish and continually optimize measurement frameworks, âŚ
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Open to US or Canada
Benefits/PerksCollaborative environment Empowerment Equity Fertility treatment benefit Life Insurance Paid holidays Paid Time Off Remote-first company Remote work
Tasks- Collaborate Across Departments
- Create content for programs
- Develop marketing strategy
- Drive customer engagement
- Optimize measurement frameworks
6Sense Budget management Collaboration Communication Content Creation CRM Customer Marketing Customer segmentation Customer Success Customer success platforms Data-driven marketing DevOps Digital Marketing Journey planning Marketing Marketo Metrics Program Management SaaS Sales Salesforce Security Time Management
Experience8 years
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9