Sr Business Analyst (Remote)

Who we are:
 

Capital One has embarked on a bold journey to become a technology company within a complex, highly regulated industry. We’ve built a large engineering organization, migrated to the cloud, re-architected our applications and data platforms, and scaled machine learning capabilities. Along the way, we developed a suite of internal solutions tailored for a digital-first, cloud-first business. Capital One Software, our dedicated line of business, is now exploring how these solutions in cloud, data, governance, and applications can meet the needs of other cloud-based companies. After years of innovation, we’re ready to release our cutting-edge SaaS products to the market. 

Summary: As a Senior Business Analyst on the Go-to-Market team, you will play a pivotal role in analyzing sales and customer data and provide actionable insights to drive our strategic direction. You will be responsible for interpreting complex data sets, identifying trends, and delivering recommendations that will influence key business decisions. Your expertise will be crucial in guiding the team toward data-driven strategies that enhance our market positioning and overall success.
 

General Responsibilities:

• Analysis: Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations

• Product: Perform modeling/analytics to assist new product and pricing strategies for various lending products

• Marketing: Support direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Help build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go to market strategies

• Credit Risk: Support step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis

• Execution: Involve problem frame-works, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan

• Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability

• Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management

• Strong business judgment, leadership and integrity: He/she should …