Specialist Manager, STEM

At Macmillan Learning, we're committed to driving innovation that transforms education. We seek team members who thrive on pushing boundaries, envisioning future possibilities, and building solutions that make a lasting impact. Whether you're a Pioneer shaping bold new ideas, a Builder turning possibilities into reality, or a Stabilizer optimizing for success, you'll play a vital role in advancing our mission. If you're excited by the prospect of testing new technologies, implementing transformative strategies, and thriving in a fast-paced, innovative environment, we’d love to hear from you!

The Specialist Manager will be responsible for managing a group of Sales Specialists to drive sales for assigned disciplines, products and designated higher education markets. While the position involves providing important feedback to marketing and editorial teams, the primary focus is on driving sales through active support of sales representatives, specialists and managers in the field. The Specialist Manager will support Sales Specialists with presentations and closing strategies for large opportunities, help develop and implement strategies to increase sales and serve as the conduit for marketing/editorial to the sales specialist team for the disciplines and markets they cover. 

The Specialist Manager is expected to travel as needed, especially during the primary selling seasons for customer presentations, as well as training and evaluating their reports. Travel also includes regional and national conferences, as well as various training, marketing and sales events. This role manages other employees.

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We strongly encourage and welcome applications from individuals of all backgrounds, including women and people of color, to apply for this role. We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. We believe in fostering a diverse and inclusive workplace, and we recognize that unique perspectives and experiences contribute to the strength of our team. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. We value your potential, and we are committed to providing a supportive and inclusive environment where all individuals can thrive and contribute their best.

Responsibilities include, but are not limited to:

Sales Management

• Hire, train and manage all direct reports
• Work directly with the Directors of Sales and Specialist Teams to support sales strategy and continuously develop field sales reps
• Consistently communicate, coordinate, and collaborate with Sales Specialists, Marketing Managers, and Editors in relation to product strategies and sales targets

Sales & Product Knowledge

• Serve as a resource for sales presentations
• Collaborate with Sales Specialists, Sales Representatives, Sales Managers, Custom Specialists, Enterprise Solutions Specialists and Marketing/Editorial to develop and close key sales targets
• Facilitate business plan development and execution

Market Development, Planning and Growth

• Work with Publishers, Editors, Marketing Managers, and field sales groups to develop successful strategies designed to gain market share
• Communicate and reinforce sales strategies with Sales Specialists, at regional and national meetings, and during work trips in the field with sales representatives
• Provide ongoing research and feedback on products, trends, and other developments in the field to Executive Leadership, Sales Management, Marketing and Editorial via Trip Reports and consistent usage of the CRM

Training & Development

• Facilitate ongoing customer training and support for key technology products post-adoption
• Collaborate with support teams throughout the organization
• Provide feedback to continuously improve training tools for internal and external customers

Required Qualifications:

• Bachelor's Degree
• A minimum of five years of successful college sales experience
• A minimum of three years of Sales Specialist experience
• Ability to work well independently and collaboratively with field sales team and Marketing/Editorial
• Excellent interpersonal, communication, presentation, and relationship-building skills
• Ability to travel extensively and flexibly

Preferred Qualifications:

• Experience selling in STEM disciplines
• Experience managing direct reports
• Passion for emerging technologies in education and sales, with a strong understanding of how digital transformation is reshaping higher education
• Ability to identify trends before they become mainstream, leveraging industry insights to position the company as a leader in the market
• Comfort with ambiguity and change, thriving in a fast-paced, evolving sales environment where new opportunities and challenges arise frequently
• Track record of successfully launching new products or sales initiatives, demonstrating adaptability and forward-thinking strategies

Salary Range: $95,000 - $105,000

Exemption Status:  Exempt

Physical Requirements:

Requires regular travel to customer meetings, conferences and company meetings. Must be able to multi-task and work outside of an office environment. Must be able to sit for long periods of time, and concentrate in busy/noisy environments. Must be able to work more than 40 hours a week as needed.

The position is eligible for remote employment, excluding the following locations: Alaska, Arkansas, Hawaii, Mississippi, Nevada, South Dakota, West Virginia, Wyoming. Candidates who are centrally located in the US, and live near a major airport preferred.

Benefits  

Regular full-time and qualifying part-time employees and their dependents are eligible for Macmillan benefits, effective on the employee’s date of hire. Macmillan also offers health benefits coverage to qualifying same-sex and opposite-sex domestic partners (may require additional documentation) of active employees.  

• Competitive pay and bonus plan
• Company Car Allowance
• Generous Health Benefits (Medical, Dental, Vision)
• Contributions to your 401k retirement account through Fidelity 
• Generous paid time off, sick time, floating holidays, and paid holidays (International Day for the Elimination of Racial Discrimination, Juneteenth, Indigenous People's Day, and more!)
• Employee Assistance Program, Education Assistance Program
• 100% employer-paid life and AD&D insurance
• And much more!

Macmillan Learning is a privately-held, family owned company that improves lives through learning. By linking research to learning practice, we develop pioneering products and learning materials for students that are highly effective and drive improved outcomes. Our engaging content is developed in partnership with the world's best researchers, educators, administrators, and developers. To learn more, please visit macmillanlearning.com or see us on Facebook, Twitter, LinkedIn or join our Macmillan Community.  Macmillan Learning is a division of the Holtzbrinck Publishing Group, a family-owned global media company headquartered in Stuttgart, Germany.    

We are an Equal Opportunity Employer. We are actively seeking job applicants who reflect a broad representation of differences, including race, ethnicity, religion, sex, sexual orientation, gender identity/expression, physical ability, neurodiversity, age, veteran, family and economic status and background, geographical background and status, and perspective. We believe that the best companies reflect the incredible diversity in viewpoints, backgrounds, and identities of the world in their staffs, and are committed to inclusive hiring across departments and levels. You can read more about our Diversity, Equity, & Inclusion initiatives here.  

The successful candidate for this position will be an employee of Bedford, Freeman & Worth Publishing Group, LLC d/b/a Macmillan Learning. Bedford Freeman & Worth Publishing Group, LLC has developed an affirmative action program in compliance with the NY Department of Education’s guidance.  Portions of the affirmative action program are available for review by applicants and employees by contacting Human Resources at Macmillan Learning.