Solutions Engineer

Solutions Engineer
Remote, USA (East Coast Preferred due to time difference)
$120,000 Base + bonus

About the Company
Join an innovative and well-established educational technology company at the forefront of transforming the learning experience for higher education and professional organizations. With over 20 years of success, the company provides cutting-edge solutions that empower educators and learners worldwide.

The Role

We are seeking an experienced Solutions Engineer to play a critical role in bridging the gap between advanced technology and the needs of higher education institutions. This newly created role is part of the company’s U.S. growth strategy and offers the opportunity to make a meaningful impact on the future of education.

As the first Solutions Engineer, you will be responsible for delivering creative, customized solutions that solve real-world challenges for new and existing customers. You’ll act as a trusted advisor, pre-sales expert, and technical problem-solver while working closely with cross-functional teams.

Key Responsibilities

Technical Expertise

• Gain an in-depth understanding of the platform’s functionality, architecture, and deployment.
• Stay current with trends and technologies in the educational sector.

Pre-Sales and Client Engagement

• Partner with sales teams to conduct discovery sessions, understand client challenges, and deliver tailored platform demonstrations.
• Provide technical guidance during the sales cycle and respond to technical inquiries.

Implementation and Integration

• Collaborate with clients to design and implement solutions that meet their unique needs.
• Troubleshoot and resolve technical issues, ensuring seamless integration with client systems.

Customer Success

• Build strong relationships with clients, acting as a technical advisor and identifying opportunities to enhance their platform use.
• Contribute to the development of training materials and technical documentation.

Who You Are

Required Skills and Experience

• Bachelor’s degree in Computer Science, Educational Technology, or a related field.
• Proven experience as a Solutions Engineer or similar technical role, ideally in the EdTech.
• Strong understanding of educational technology trends and integration challenges.
• Exceptional communication and presentation skills, with the ability to translate technical concepts for non-technical audiences.
• Flexible work patterns to accommodate international collaboration and occasional travel.

Why Join Our Client?

• Flexibility: Fully remote work with travel opportunities across the U.S., Canada, and potentially the UK or Australia.
• Competitive Compensation: A base salary of $120,000 with bonus along with great benefits like 20 days holiday.
• Innovative Culture: Work with a passionate and supportive team that values creativity, collaboration, and impact.
• Make a Difference: Be part of a company that is reshaping education for future generations of learners.

How to Apply
Ready to bring your technical expertise and creative problem-solving skills to a fast-growing company in the education sector? Apply today and take the first step in making an impact on the future of learning.