Solutions Engineer (Remote Available)

OneRail is one of the top five fastest growing companies in Orlando. As we grow our need for best-in-class team members also continues to expand. We are excited to be adding a Solutions Engineer career opportunity. This role will join our Solutions Engineering Team out of our Orlando, Florida headquarters. This position may be eligible to telecommute from a remote workspace. However, preference/priority will always be given to candidates who express the ability to work on site at OneRail HQ in Orlando, FL (ZIP code 32819). 

As a Solutions Engineer at OneRail, you join a talented team working together to transform final mile logistics and supply chain operations, order and inventory management. Your role will work alongside the various OneRail teams – to discover how a potential customer can leverage OneRail's platform to eliminate manual processes, manage orders and inventory efficiently, save on transportation spend, and aggregate delivery data – and successfully implement it. A typical day in this role you will solve how our platforms fit into a customer's current systems and processes, addressing current state problems, and generating value for customers. The Solutions Engineer will work directly with customers to understand their current processes and data to recommend and implement efficiencies.

WHAT YOU WILL DO

• Tell a compelling story to prospective customers
• Work with new and existing customers to understand their needs and challenges
• Take a consultative approach to suggest best practices and solutions to problems
• Have an ROI mindset
• Collaborate closely with team members from sales to drive new opportunities and expand existing business
• Work with sales and customers to understand customer use cases, data complexities, integrations approach, and operational processes.
• Communicate benefits of complex technical solutions and products via industry and business terms to prospects and customers.
• Apply and articulate knowledge of OneRail platform including technical pre-sales, implementation of application integration, best practices, and APIs.
• Review customer data and complete an informative analysis of findings. Present findings to executive stakeholders and ensure they understand the findings.
• Deliver recommendations to product and engineering team members based on customer and prospective customer feedback.
• Execute product demonstrations of the platforms, which cover specific use cases and functionality customer would utilize.
• Execute a Value Engineering Assessment to help connect the dots between customer pain points to a solution from OneRail – which will summarize return on investment and obtainable value for prospective customers.
• Produce Statements of Work and solutions/integration designs …