Solutions Engineer (RapidScale)
Remote - North Carolina
Company
Cox Communications, Inc.Job Family Group
SalesJob Profile
Sr. Solutions Engineer - CCIManagement Level
Manager - Non People LeaderFlexible Work Option
Can work remotely but need to live in the specified city, state, or regionTravel %
Yes, 50% of the timeWork Shift
DayCompensation
Compensation includes a base salary of $123,800.00 - $185,600.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $52,800.00.Job Description
The Senior Solutions Engineer is responsible for providing pre-sales support for complex managed services solutions in a cloud hosting environment. The Senior SE must be a subject matter expert on all RapidScale solutions and continually work to improve themselves and our company. The Senior SE position includes direct customer interaction on sales opportunities, validation of all quotes, production of supporting diagrams and written statements of work.Ā
The Senior SE will be a direct interface between the Sales, Product, Marketing, and Engineering teams and will maintain extensive and up-to-date knowledge of all existing and new product and services capabilities. The Senior SE will also have the opportunity and responsibility for participating in ongoing enhancement of products and services.
Ā
The Senior SE is expected to be a self-starter capable of making decisions and operating with a high level of autonomy to complete assigned tasks, while also being willing and able to collaborate as part of a larger team. Larger, more complex projects and sales opportunities may necessitate the participation of more than one SE and all team members are expected to be able to work in groups when leadership determines that it is appropriate. Internal projects will also require a high degree of teamwork.
The Senior SE is also responsible for mentoring other SE team members, participating in productization efforts, building out proof of concepts for customers and prospects, and may be called upon to participate in or lead projects such as building demonstration labs and creating internal documentation.
Ā
DUTIES AND RESPONSIBILITIES:Ā
- Develop and maintain internal and external relationships with clients, partners, vendors and colleagues. Communicate professionally and effectively at all levels.Ā
- Architect solutions to customersā and propsectsā technical and business challenges using the RapidScale product and service set.
- Taking a leading role ā¦
This job isn't fresh anymore!
Search Fresh JobsJob Profile
Can work remotely but need to live in the specified city, state, or region Must live in specified city or state Need to live in the specified city, state, or region Up to 50% travel
Benefits/PerksAnnual Incentive Annual incentive/commission Annual incentive/commission target Base salary Bereavement leave Commission target COVID-19 vaccination leave Flexible Vacation Flexible work option Jury duty leave Military leave Paid holidays Paid Time Off Parental leave PTO Seven paid holidays Time off to vote Volunteer time off
Tasks- Architect solutions
- Customer Service
- Develop client relationships
- Documentation
- Mentor team members
- Problem Resolution
- Project management
- Provide pre-sales support
Advertising Billing Communication Communications Compliance Customer Interaction Customer service Documentation Information Technology Interpersonal LAN Leadership Marketing Mentoring MS Office Multitasking Organization Pre-Sales Support Presentation Project Management Proposal Writing Sales Sales Support Solutions Engineering Team Collaboration Teamwork Technical Technical architecture WAN
Experience6 years
EducationB.A. B.S. BS/BA Communications Degree Engineering MS
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9