Solutions Engineer - AMER EST

👋 Hi! I’m Chapman, and I am the leader of our Solutions Engineering team here at Ashby. I joined our sales team back in 2022, and have had the pleasure of building our solutions engineering team and approach from the ground up. 

When I first joined I was really excited about how different Ashby was when compared to other hiring platforms. I spoke to my colleagues who had spent their careers recruiting and it became clear that the current tools left a lot to be desired across the entire process - from outreach to offer - and there was a huge opportunity for transformation. 

Since joining I’ve had the chance to support many of our most strategic customers as they purchase Ashby and after speaking with hundreds of talent acquisition leaders I have never been more convinced that our product is transformative.

As an SE, you want to be selling a product that customers fall in love with. There’s nothing better than seeing a prospect's jaw literally drop in the middle of a demo, and it only happens when you have a solution that solves real pain for someone. At Ashby it happens daily. 

I’m really excited that we’re expanding our SE team as our product moves further up market and we work with larger and larger customers. Our success will require a highly skilled, diverse, and collaborative SE team to partner with sales to ensure our customers have a deep understanding of the impact Ashby can have on their business. If that sounds compelling to you, read on for the job details!

About this role

As a Solutions Engineer at Ashby you’ll be at the forefront of our sales efforts with Mid-Market and Enterprise customers, partnering closely with Account Executives to secure both the technical and commercial win. Your goal with each customer is to show how Ashby supports their unique needs, and highlight how our platform can transform the way they hire. To do this effectively, you'll develop deep expertise in our product, gain insights into our competitors, and have a deep understanding of the challenges Talent Acquisition teams face.

You’ll play a crucial role in mid-market and enterprise sales cycles, where you will deliver personalized product demonstrations, facilitate well-structured product trials, and coordinate comprehensive and insightful RFP responses. Success in this role means using your discovery skills, empathy for our customers, and product knowledge to clearly …