Solution Account Manager

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

 

The Opportunity
As an Account Manager at Adobe, you will provide focus on Adobe’s Data and Journey solutions by managing a portfolio of customers. In addition, you can expect to be working very closely with the respective sales teams to develop new value propositions, build awareness and reveal new expansion opportunities. Our team is fueled with a real passion for innovation, growth, and a relentless dedication to making the Marketer successful. We hire dynamic, passionate, and creative individuals who thrive in fast paced environments. Leave your footprint in the Digital Transformation space that is growing by leaps and bounds by joining an outstanding Account Management team.
What you will do

• Actively manage the success of a portfolio of assigned Data and Journey customers.
• Be responsible for retention, development, and up-selling of focused accounts.
• Close renewal and expansion business on a monthly basis, meeting or exceeding your quarterly and annual quota objectives.
• Engage Customers in regular business reviews to ensure adoption, marketing maturity advancement, and during customer concerns to drive rapid resolution.
• Establish and grow relationships with executive sponsors and decision makers.
• Acquire and maintain a working knowledge of the complete capabilities of Adobe’s Experience Cloud solutions.

What you’ll need to succeed

• A minimum of 5 years’ prior customer success, account management, or sales experience from a high-tech (SaaS) company.
• Deep understanding of Marketo, Adobe Analytics, Adobe Target, Adobe Experience Platform, or similar solutions.
• You have experience developing strategies on assigned accounts to fully leverage technology solutions.
• You have led projects from conception to closure and have experience using internal resources to get things done.
• You know how to build trusted relationships with executive sponsors and end users.
• Experience running a full sales cycle.
• Strong written and verbal communications.
• Bachelor’s degree or equivalent practical experience. 

Our compensation …