Software Engineer - Platform Productivity (Remote, Canada)

This is a remote position and we're considering candidates in Canada only. Residents of Quebec are not eligible for this role. 

About our Platform (at Grafana Labs):

Grafana Cloud moves millions of metrics, log lines, and traces per second from our customers' environments into a highly available, low-latency stack that processes and stores these data, and serves them to dashboards and alerting tools. We aim to grow this to hundreds of millions per second, and it's critical that as we grow, we improve our performance, increase our reliability, and, of course, do it efficiently and effectively.

The Internal Engineering Platform delivered by the Platform department provides application engineers with the tools, systems and Kubernetes clusters they need to build, deploy and run their workloads. Platform roles at Grafana Labs have an eye for engineers with a passion for performance and reliability, and who enjoy taking projects from conception to production. We organize ourselves into squads to allow focus on Cloud Infrastructure, Networking and Security; engineering Productivity; Capacity management, Client Administrative Tooling (CAT); and US Federal compliance.

Because we deploy production services, we have on-call rotations to ensure the health of the system. Everyone at Grafana Labs tries to incorporate and use our product line up into their day-to-day, so being on call is an important way to understand our system and how people use our products.

About the squad & the role:

We are hiring for the Platform Productivity squad. The squad is mostly responsible for helping our internal engineers release their software onto our infrastructure, in secure and measurable ways. They lead automation of the release processes (anywhere from CI/CD to bootstrapping) and help our internal engineering teams get on board with them using ‘golden path’ techniques, but also helping edge cases and making sure that teams can get the most out of our tools. 

At the end of the day, we’re the Platform Team for the teams that are building some of the most cherished observability tools– from Grafana, Mimir and Loki, to Tempo.

Who Are We Looking For?

You enjoy working with engineers, as well as with the management structures that are there to support you and enable you and your team to do your very best. 

You are comfortable working in a remote-first company …