Software Engineer - Developer Sandbox

The team powers Developer Sandbox, which is a free public-facing production service which provides users with a 30-day trial experience to a selection of Red Hat products. Users get instant access to an environment (namespace-as-a-service) for evaluation and experimentation.

This role offers a unique opportunity to work in one of the most exciting production environments. Your job will be to develop, scale, and operate our service to become the default hands-on, no setup trial experience for Red Hat products.

As a Software Engineer on the Developer Sandbox team, you'll design and implement new features as well as robust security measures to fend off misuse, supercharge our monitoring systems for long-term sustainability, and automate tedious processes to free up your creativity. You'll also have the opportunity to explore specialized career paths in areas like monitoring, observability, alerting, feature and tool development, maintenance, and managing OpenShift production clusters. We develop, test, deploy, and maintain – while fostering an environment where transparency, teamwork, and diverse voices are celebrated. We embrace a culture of learning from our failures in a blame-free setting, ensuring every challenge is a stepping stone to growth. If you’re driven by the same passion for cutting-edge technologies and running OpenShift in the real world, we would love hearing from you. 

Feel free to give it a try: https://developers.redhat.com/developer-sandbox 

What you will do: 

• Contribute to Developer Sandbox’s codebase, implement new features and onboard new Red Hat products into the company’s trial portfolio.

• Write tools/integrations/automations that aids in the management of Developer Sandbox and perform operational engineering work to support its maintenance activities.

• Write unit tests and end-to-end tests that run upon every single Pull Request.

• Participate in code reviews and contribute to establishing best practices within the team.

• Design and implement APIs, Grafana dashboards, alerts and metrics to improve insights into service health, compliance, and performance.

• Practice security incident response and blameless postmortems.

• Performing developer support and maintenance for internal and external stakeholders for the product trials.

What you will bring:

• Experience in using git and programming with Golang.

• Delivering code with comprehensive unit and e2e tests.

• Experience working with OpenShift or Kubernetes-based environments. 

• Ability to quickly, accurately and collaboratively troubleshoot system issues in a team setting.

• Basic understanding of UNIX or Linux operating systems and containers.

• Demonstrated comfort with collaboration, open communication, and reaching across functional boundaries.

• Ability to work with minimal supervision and as part of a global remote team.

The following will be considered a plus:

• Experience with developing either Kubernetes controllers or OpenShift Operators.

• Experience managing Linux servers running Red Hat Enterprise Linux (RHEL), CentOS, or Fedora hosted at a cloud provider such as Amazon Web Services (AWS).

• Experience with enterprise systems monitoring (Prometheus, Alert Manager).

• Experience with DevOps practices, GitOps, CI/CD, and Infrastructure as a Code.

• Basic understanding of networking (Proxy, DNS, HTTP).

• Experience with TypeScript.

• Previous code contributions to or participation in open source projects or code samples on GitHub is a plus.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. 

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits
●    Comprehensive medical, dental, and vision coverage
●    Flexible Spending Account - healthcare and dependent care
●    Health Savings Account - high deductible medical plan
●    Retirement 401(k) with employer match
●    Paid time off and holidays
●    Paid parental leave plans for all new parents
●    Leave benefits including disability, paid family medical leave, and paid military leave
●    Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! 

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. 

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.