Senior Vendor Management Analyst

About the team

At Zillow Group, our Legal and Compliance team of skilled professionals, which includes the Vendor Management team, aims to ensure that Zillow Group adheres to state and federal regulations and our own internal policies and company expectations. The Vendor Management team plays a crucial role in this mission by overseeing vendor relationships, mitigating risks, and ensuring compliance across our external partnerships. We are dedicated to fostering collaboration within our innovative and dynamic company, where we strive to make home ownership accessible to all.

About the role

We are seeking a driven, highly accountable individual to join our Vendor Management team. This position requires establishing and maintaining strategic partnerships with stakeholders to ensure vendor risks are appropriately identified, evaluated and incorporated into decisions related to the vendor relationship. Responsibilities may include evaluating vendors based on their risk profiles, monitoring vendor performance, assisting in the identification of risk and engaging necessary stakeholders on developing a mitigation plan, and improving vendor lifecycle processes. This person will engage across business lines and with various risk SMEs to coordinate vendor risk management activities and ensure vendor-associated risks align with enterprise risk tolerance.

The Zillow Vendor Management program is evolving to support Zillow’s growth. We are looking for an experienced candidate to lead vendor management program changes, who is comfortable taking initiative with minimal direction and flourishes with taking on ambitious projects. You will help drive key vendor management initiatives to completion through close collaboration with key business partners and compliance leaders. If you want to make significant contributions to a fast-growing enterprise, we encourage you to apply!

As the Senior Vendor Management Analyst you will:

• Work closely with Procurement, Legal, Finance, Information Security, and other departments to ensure seamless coordination in vendor management activities.

• Focus on the continuous improvement of vendor management processes, with the goals of increased efficiency and cost-effectiveness.

• Develop vendor management reports to monitor key performance indicators, risks, and compliance, such as monthly/quarterly reports on vendor performance compared to SLAs, risk reduction efforts, and Zillow’s comprehensive vendor risk profile.

• Engage in and drive the full vendor lifecycle including risk assessment, due diligence, and ongoing monitoring with a key focus on task execution and providing support for strategies, procedures, and systems.

• Support executive and quarterly business vendor reviews to assess performance and strategic alignment with our more strategic and critical vendors.

• Monitor vendor service level agreement (SLA) tracking to ensure …