Senior Solutions Architect

Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 3,800 customers, including Atlassian, NBCUniversal, Under Armour, Shopify, and Jersey Mike’s, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth. Amplitude is the best-in-class analytics solution for product, data, and marketing teams, ranked #1 in multiple categories in G2’s Winter 2024 Report. Learn how to optimize your digital products and business at amplitude.com.

As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.

Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.

About The Role & Team

* This position will be based in the Central or East region of the United States. The person must be located in the CST or EST time zones *

Join us as we deliver innovative and creative solutions to our customers. We're looking for a Senior Solutions Architect with experience executing customer implementations and who is passionate about product analytics, problem-solving, and excellent client service. You will have the opportunity to provide a significant impact on Amplitude and the success of our customers. Ideally, you are an enthusiastic professional who thrives in a fast-paced environment and possesses an intense curiosity for "how things work". You are a solution- and execution-oriented individual with a dedication to getting things done. 

 As a Senior Solutions Architect, you will: 

• Own a critical phase of the customer lifecycle, the technical implementation, and work alongside an Engagement Manager and other Customer Success team members to deliver great results. 
• Serve as a trusted technical advisor for our customers, as part of the Professional Services team, to support implementation across their tech stack and continuous data management …