Senior Site Reliability Engineer - GeForce Now

NVIDIA has been redefining computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s motivated by outstanding technology and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, encouraging environment where everyone is inspired to do their best work.

NVIDIA is looking for a Senior Site Reliability Engineer (SRE) to join its cloud service team for supporting, triaging, and building generative AI-powered visual applications. SREs are responsible for the big picture of how our systems relate to each other, we use a breadth of tools and approaches to solve a broad spectrum of problems. We live SRE practices that are key to product quality, such as limiting time spent on reactive operational work, blameless postmortems, proactive identification of potential outages, and iterative improvements, which all make for exciting and multi-faceted day-to-day work. The person in this position will be responsible for Service Response and workflow and will drive tools/service development to maintain and improve service SLOs. We partner with Service Owners to drive the reliability of the service.

What you will be doing:

• Support and work on groundbreaking Generative AI inferencing and training workloads running in a globally-distributed heterogeneous environment that spans all major cloud service providers. Ensure the best possible performance and availability on current and next-generation GPU architectures.

• Collaborate closely with the service owner, architecture, research, and tools teams at NVIDIA to achieve ideal results for AI problems at hand.

• Monitoring & supporting critical high-performance, large-scale services running multi-cloud.

• Participate in the triage & resolution of sophisticated infra-related issues.

• Maintain services once live by measuring and monitoring availability, latency, and overall system health using metrics, logs, and traces.

• Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.

• Practice balanced incident response and blameless postmortems.

• Be part of an on-call rotation to support production systems.

• Lead significant production improvement around tooling, automation, and process.

• Architect, design, and code using your expertise to optimize, deploy and productize services.

What we need to see:

• 8+ years of demonstrated experience operating & owning end-to-end availability and performance of critically important services in a live-site production environment, either as an SRE or …