Senior Retail Account Manager, International

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped 2.5 million people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.

Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office.

We are seeking a highly skilled, motivated and enthusiastic Senior Retail Account Manager to join our dynamic and rapidly growing retail team. This role involves managing the daily operations of a number of key accounts in various international markets, primarily within EMEA. You will play a crucial role in implementing retail sales strategies and building strong relationships with our partners to drive revenue growth and enhance brand visibility. Working closely with internal teams, you will have the opportunity to make a meaningful impact on our business's international expansion efforts.

What you will do: 

• Manage day-to-day operations for assigned key accounts in various international markets, such as the UK and wider European countries. 
• Work with the internal Oura team to create and execute retail sales strategies for each customer that align with Oura objectives and growth targets.
• Help drive revenue growth by negotiating sales agreements with retail partners, making sure to establish mutually beneficial terms and conditions.
• Build and maintain strong relationships with customers, serving as their main point of contact while coordinating between both businesses.
• Collaborate with different teams within Oura, e.g. marketing, finance, supply chain, and operations - to meet retailer needs.
• Show expertise in working with distributors while understanding both direct sales channels and partnerships.
• Use demand planning techniques to optimize inventory levels while meeting customer expectations.
• Efficiently manage the order-to-cash process by ensuring accurate invoicing, collecting payments promptly, and resolving any issues in collaboration with finance.
• Keep an eye on market trends, competitor activities, and customer preferences to spot new business opportunities that could help improve sales performance. 
• Use data analysis of sales metrics along with market research & feedback from customers to identify areas for …