Senior Program Manager
Minnesota - Remote Office
About the role/team:
The Senior Program Manager actively leads multiple programs. This includes leading a team of cross functional, cross product resources in establishment of project management standards and the delivery of the products and services sold through the completion of the implementation. The Program Manager will build a strong and effective working relationship with the client, as well as coaching the team to success.
How you will make an impact:
Drive contract ownership by ensuring Implementation terms and obligations are met
Initiate, plan, and execute a portfolio of large strategic programs
Communicate to internal/external stakeholders including executives to provide on-time, within estimates, quality deliverables that meet product expectations and customer satisfaction
Identify and implement project management best practices across the implementations
Create, maintain and communicate Risk Assessment and Plan to insure the readiness of the organization to support the implementation process and deliverables
Interact with other WEX Teams to accomplish project goals and assure solutions long term support plan
Mentor and lead program managers on strategic programs
Experience you will bring:
Ability to draw on a variety of prior experience, including direct client engagement, related functional experience in technical and subject matter knowledge, and project management, in order to lead their team to success
10+ years project management experience in a consultative customer environment with at least 5 years in a project manager leadership role; 5 years of experience managing large scale product implementations
Demonstrated understanding a project management methodologies, performance measurement and metrics, and business and financial analysis
Consultative abilities, sound judgment decision making skills, and ability to work under continual deadline pressure
Demonstrated ability to lead others to execute on complex business strategies, driving measurable results
Demonstrated ability to build rapport, influence and problem solve with various levels of client employees
Demonstrated ability to successfully facilitate root-cause analysis on complex issues
Able to collaborate, negotiate and persuade, while maintaining positive relationships with employees, peers, internal partners, clients and third party partners
Ability to travel up to 25% is required
Job Profile
Remote Office Travel up to 25% required
Benefits/PerksDental Insurance Disability Insurance Flexible Spending Accounts Health insurance Health savings account Life Insurance Paid Time Off Retirement plan Retirement savings Retirement savings plan Tuition reimbursement Vision Insurance
Tasks- Build client relationships
- Execute strategic programs
- Leadership
- Lead programs
- Manage project standards
- Mentor team
- Risk Assessment
Business Analysis Client Engagement Consultative Implementation Leadership Metrics Negotiation Performance Measurement Problem-solving Project Management Risk Assessment Root Cause Analysis Sales
Experience10 years
Education TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9