Senior Product Manager, Onboarding and Activation

About 1Password:We all have important information we need to manage, and protecting it should be easy. Over 150,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.
We’re looking for a customer-obsessed Product Manager who is excited to bring their passion and skills to help 1Password make users and customers more secure online. This role will focus on onboarding and activating customers. You obsess over data, funnels, and ensuring a customer can see the value of a product. You thrive by leading the trifecta of Design, Engineering, and Product together to prioritize the most important customer problems. We’re looking for entrepreneurial problem solvers who come to the table not only by identifying problems but recommending solutions, not waiting for direction. Extra points if you have a customer-facing background in support, sales, or customer success that brought you into Product.
Our philosophy on Product consists of five core pillars:1. Focus and Execution - can you ship quickly and measure results?2. Customer Empathy - are you motivated first and foremost to solve customer problems?3. Effective Communication - can you bring the entire organization - horizontally and vertically - along on the journey?4. Go To Market - can you understand and drive the business outcomes through product decisions?5. Technology - articulating how our technology beats our competitors
Product Managers play a highly visible role in the company and are critical to the development and execution of our product strategy. As PM’s, we are responsible for setting and championing the high bar for our products. You must excel at prioritization, collaboration and communication, while holding yourself and others accountable for measuring quality and business results. You will be responsible for building the onboarding and activation funnel for our new product - XAM. You’ll need to obsess over ensuring minimal dropoff, providing hot leads to sales, activating customers, and getting customers to the “a-ha” moment. You need to be able to take a holistic view of a customers' needs that cross buyers, users, and administrators. You will be working with Engineering, Design, Marketing and GTM teams to ensure quality, security and usability of the service.
Join a …