Senior Manager PMO

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

As the Sr Manager PMO for the Global Partner Solutions organization, you will lead a high-impact team of Program Managers and drive cross-functional programs that support revenue growth, operational efficiency, and strategic transformation. You will oversee the planning, execution, and evolution of internal and partner-facing initiatives, with a strong emphasis on process optimization, stakeholder alignment, and results-driven execution. 

This role requires a strategic thinker who can execute at scale, with deep experience leading teams, driving clarity across complex programs, and building frameworks for long-term success. 

The Main Responsibilities

• Lead and develop a team of program managers overseeing complex, cross-functional initiatives 
• Own the end-to-end lifecycle of sales programs and operational processes across the Global Partner Solutions org 
• Translate business strategies into actionable, measurable program roadmaps 
• Build frameworks to track program status, mitigate risks, and measure outcomes 
• Partner with Sales, Operations, Enablement, and other teams to accelerate program execution 
• Define success metrics and standardize performance measurement across initiatives 
• Coach team members on best practices, stakeholder management, and agile program execution 
• Create program documentation, executive-ready collateral, and scalable playbooks 
• Facilitate effective meetings and drive decision-making across diverse stakeholder groups 
• Additional duties as required of the business 

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What We Look For in a Candidate

• Bachelor degree or master degree in business or related field. 
• Proven experience in program/project management and business operations. 
• Proven experience leading a team of individual contributors 
• Experience supporting sales teams or partner/channel organizations highly preferred 
• Skilled at leading cross-functional initiatives with multiple stakeholders and priorities 
• Excellent executive communication, storytelling, and presentation skills 
• Strong change management capabilities and an agile mindset 
• Ability to develop structure and clarity from ambiguity 
• Comfortable working across all levels of an organization 
• PMP, PgMP, or other project/program management certifications a plus 

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

• Benefits
• Bonus Structure

What to Expect Next

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.

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Requisition #: 337990

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.