Senior IT Software Vendor Management Professional
Remote US
The Senior IT Vendor Management Professional holds Humana’s technology partners accountable via performance management, contract compliance, and relationship management, thereby allowing internal partners to focus on providing solutions to enable the perfect member experience.
The Senior IT Vendor Management Professional is responsible for coordinating IT stakeholder activities and relationships across assigned IT departments and within Humana’s IT organization.
The Senior IT Vendor Management Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
The Senior IT Vendor Management Professional:
Represents the scope of the IT relationship across such areas as financial performance, incentive programs, quality management, data sharing, connectivity, documentation, performance, operational improvements and other areas as they relate to IT vendor performance, IT DRI experience, market growth, vendor experience, and operational excellence.
Advises executives to develop functional strategies (often segment specific) on matters of significance.
Supports the information technology function, evaluates vendor performance, needs assessment, spend optimization and risk management.
Directs the lifecycle activities for existing contracts.
Identifies new technology solutions and works closely with internal business partners to forecast future needs and to develop cost effective strategies aligned with business objectives.
Drives the strategy and selection of vendors.
Coordinates the negotiation and execution of contracts with the Legal and Contracts departments.
Selects, develops, and evaluates personnel to ensure the efficient operation of the function.
Begins to influence department’s strategy.
Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction.
Exercises considerable latitude in determining objectives and approaches to assignments.
Responsibilities
Development and stewardship of the Humana VM strategy for assigned vendors - cross category.
Provision of VM consulting support across the vendor lifecycle
Develop and execute the vendor management program for assigned vendors
Leads Humana IT Relationship with the vendors- responsible for successful relationship development & management
Activities
Empower Key Relationships through engagement communication plans
Track Benefits Realization through strategic initiatives for business case, financial, and contracted benefits performance management, as well as support for invoicing questions.
Manage contractual agreements by understanding and managing contract requirements on both sides, , performing contract maintenance (renewals, key dates, change tracking) and initiating amendment needs.
Measure Vendor Performance by facilitating vendor performance reports & metrics alignment to the business, monitoring vendor reporting quality and …
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Dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Remote US Work-At-Home Work-At-Home Requirements
Benefits/PerksBonus Incentive Bonus incentive plan Caring community Competitive benefits Dental Health-focused environment Holidays Life Insurance Medical Paid parental and caregiver leave Paid Time Off Parental and Caregiver Leave Personal holidays Remote work flexibility Time off Vision Vision Benefits Volunteer time Volunteer time off Work-At-Home Work From Home
Tasks- Communication
- Compliance
- Determining objectives and approaches
- Develop functional strategies
- Documentation
- Manage vendor relationships
- Negotiate contracts
- Quality management
- Reporting
- Training
- Vendor management
Account management Analysis Assessment Business Communication Compensation Compliance Consulting Contract Compliance Cost Optimization Data Data analysis Documentation Functional strategies Healthcare HIPAA Innovation Leadership Management Medicaid Medicare Monitoring Negotiation Operational Excellence Performance Management Project leadership Quality Management Recruitment Relationship Management Reporting Risk Management SaaS Stakeholder engagement Strategic planning Strategy Technology Training Vendor Management Wellness
Experience5 years
EducationAssociates Bachelor's Bachelor's degree Business Communication Education Healthcare Higher Information Technology Management
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9