Senior Impact Manager
Remote, US
Helping Save More Lives
That’s our mission. It’s our business. We are seeking a team player who is passionate about making a commitment to our mission and making it their business.
An Impact Manager will play the lead role in helping our customers achieve success by leveraging and maximizing our lifesaving digital resuscitation education solutions to help save more lives from cardiac arrest.
We are seeking team business players who are passionate about making a commitment to our mission and making it their business. RQI Partners, a partnership between the American Heart Association and Laerdal Medical, is growing and seeking qualified candidates to propel a bigger, bolder and trailblazing impact.
We invite you to review the requirements of the position below. If this career opportunity to create and own how you will prepare, support and lead customers to their fullest potential to impact and improve cardiac arrest survival has piqued your interest, RQI Partners wants to hear from you.
Helping Save More Lives. — Our Mission, Our Business.
RQIP Benefits Include:
- Generous PTO & Holidays
- Remote Work Environment (some positions require travel)
- Comprehensive Medical, Dental and Vision
- HSA & FSA Account Options, with employer HSA contribution
- 401k with Employer Match & Profit Sharing
- Employee Assistance Program
- Tuition Reimbursement
- Professional Development Opportunities
- Student Loan Repayment Assistance
- Eligibility for Annual Bonus
- Wellness Reimbursement Program
- Pet Insurance
Position Overview:
- New Order Value – Achieve the targets for new order value.
- Customer Account Management - Manage allocated accounts in a customer centric manner.
- Best Practices - Share customer best practices in RQI program adoption between customers.
- Consultative Methodology – Use a consultative approach to achieve financial goals.
- Implementation – Drive RQI Portfolio adoption through to, and including, successful implementation in order to drive the lifesaving mission.
- Relationships – Build long term meaningful relationships with designated customers, with the goal of them seeing RQIP as a trusted embedded element of the hospital system.
- Customer Health – Ensure the overall health of customers by acting as the primary point of contact and managing issues when they arise and ensuring conclusion.
- Implementation – Drive RQI Portfolio adoption through to, and including, successful implementation in order to drive the lifesaving mission.
- RQI Portfolio – Represent with high competence the complete RQI Portfolio in designated accounts.
- Renewals & Expansions - Ensure that targets for expansions/renewals in designated accounts are met.
Position Holder is Accountable For:
- Program & Mission …
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Employee Assistance Program Pet Insurance Professional development opportunities Remote work environment Student Loan Repayment Assistance Tuition reimbursement
Tasks- Build relationships with customers
- Manage customer accounts
- Provide customer support
- Share best practices
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