Senior Director Cloud Engineering

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Responsible for helping to translate business needs into consumable system requirements for software, network and compute engineering teams. The successful candidate has experience with agile product delivery, scaling platforms, managing multiple projects and a record of delivery under pressure.  The role requires an ability to adapt to evolving technologies, changing project priorities, and guiding the team through the journey in close partnership with our business stakeholders and engineering teams.  This is a technical leadership role that requires expert understanding and implementation of cloud and networking concepts in both Public and Private Clouds.  It requires demonstrated experience in defining, building, and executing on cloud service (or Infrastructure as a Service) architectures in multi-tenant environments.

The Main Responsibilities

• Manage a team to decompose Product requirements into Features and User Stories which define acceptance criteria. 
• Work alongside the team to ensure consistency and completeness. 
• Collaborate with Software, Network and Compute Engineering resources to define priorities, adapt to changing priorities and team capacity. 
• Provide Agile Coaching. 
• Team Building: Integrating a diverse and geographically dispersed staff into a single cohesive team.
• Professional Development of employees by focusing on individual needs, training requirements, and skill level.
• Drive accountability by helping team define deliverable timelines and measuring progress. 
• Implement strategies that will increase efficiency, reduce cost and improve customer experience.
• Ability to act with a sense of urgency and consistently demonstrate leadership and a high level of engagement with other managers and team members.
• Ensuring customer focus with user communities, both internal and external.
• Interaction with leadership within the company to ensure open communication and relationships.
• Proven leadership background with supervisory experience.
• Ability to handle situations involving conflict while promoting a positive company image.
• Act as a servant leader to support and empower their team.

What We Look For in a Candidate

• BS/BA or equivalent education and experience
• 7-10 years related experience in cloud and network development 
• 3+ years acting in a lead role
• Training in Agile Methodologies, understanding of the Agile Product Owner, Product Manager and Solution Engineer roles.
• Experience in the System Engineer or equivalent Agile role highly preferred.
• Experience in implementing cloud services technology, including Infrastructure as a Service (IaaS); including Bare Metal, Virtual Machines, Container/Kubernetes.
• Experience in cloud networking and implementing architectures that support complex networking requirements to support cloud services architectures.
• Experience in building systems through API communication to facilitate end-to-end service workflows, in highly scalable fashion.
• Excellent communications skills to include: verbal, written and presentation

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$171,447 - $228,596 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$180,020 - $240,026 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$188,592 - $251,456 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

• Benefits
• Bonus Structure

What to Expect Next

Requisition #: 337846

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.