Senior Data Scientist, Operations

A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $600B+ industry — we must be doing something right. 

We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.

At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together. 

Thumbtack by the Numbers

• Available nationwide in every U.S. county
• Over 85 million projects started on Thumbtack
• More than 11 million 5-star reviews and counting
• Pros earn billions on our platform
• 1000+ employees 
• $3.2 billion valuation (June, 2021) 

About the Data Science Team

The Data Science team empowers Thumbtack to use data to guide business decisions. We collaborate with partners across the company to solve the most analytically challenging problems -- everything from how we set prices across hundreds of local services categories to evaluating the impact of a new business model on company performance. This role specifically sits on the Operations Data Science team, which provides insights for Thumbtack’s Commercial Strategy, Partnerships/Business Development, Sales, Support Operations, and Trust and Safety teams. We are a tight-knit, intellectually curious team that is committed to improving Thumbtack and improving each other.

About the Role

As a Senior Data Scientist, you’ll partner with product and operations leaders in shaping the strategy for the Commercial Strategy team. This team plays a major role in shaping the strategy of our business and specifically works with Refunds, Incentives, Category Management, Partnerships, Communications/PR and Commercial Strategy. In this role, you will measure and test the impact of new projects and ventures, set up and track KPIs for the team as growth continues to accelerate at a fast pace, and proactively strategize on …