Senior Consultant - Clinical Operations (Remote)
Wisconsin - Madison
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company â we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Veeva Systems, the leader in Industry Cloud for Life Sciences, is hiring for our Clinical Operations Professional Services team to help implement solutions that will drive efficiency and speed in Clinical Trials. As a Senior Consultant, team members will implement the Clinical Operations suite of applications. Candidates for this position with consulting experience leading the design and roll-out of innovative software solutions in the Life Sciences or Healthcare space will thrive in this role. Opportunities are available within the United States for this role, which is a remote position with a strong preference for Eastern or Central Time Zone. If a candidate is in close proximity to an airport and able to meet travel requirements, there is no work location requirement. Qualified U.S.-based candidates are encouraged to apply.Â
What Youâll Do
- Lead life science customers in the rapid configuration and implementation of eTMF, CTMS, Site Connect, Study Training, Study Startup, and Payments solutions to support clinical trial data and content management needs at the worldâs largest pharmaceutical companies to emerging biotechs to Academic Research Centers.
- Manage software implementation projects and customers during the implementation's lifecycle, focusing on project planning, gap analyses, workshop delivery, requirements gathering, configuration, validation, migration, integration, training, and go-live activities.
- Guide our customers through successful implementations from inception through adoption, ensuring alignment of processes to system design and functionality. Think critically about business requirements to ensure the solution reflects business requirements and focuses on customer success and adoption.
- Serve as the primary customer liaison managing communication, risks, and project reporting between the project team, âŚ
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No work location requirement
Benefits/PerksBasic life insurance Charitable giving Charitable giving program Company paid holidays Dental Flexible PTO Growth potential Life Insurance Medical Medical, dental, vision, and basic life insurance Paid holidays Positive impact on communities PTO Remote-first company Retirement programs Vision Work From Home Work From Home Flexibility
Tasks- Ensure customer success
- Lead customer implementations
- Mentor project team
Clinical operations Clinical trials Cloud Communication Computer Science Configuration Consulting Content Management CTMS Customer Success Data ETMF Gap Analysis Healthcare Implementation Integration Life sciences Migration Monitoring Oracle Organization Payments Solutions Project Planning R R&D Reporting Requirements Gathering SaaS Sales Software implementation Strategy Training Validation Veeva Vault
EducationComputer Science Life Science Related Degree
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9