Senior Business Consultant - Commercial Content
Massachusetts - Boston
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
The Veeva Business Consulting practice is growing and we are looking for talented individuals to join. This team shapes the commercial strategies, processes, and operations of leading Life Sciences organizations in order to provide ongoing solutions for the core business issues faced in today’s dynamic market. The Global Commercial Content Business Consulting team leads innovation and partnership in areas related to content management, creation, review, approval, planning, and distribution of content – whether the customer is seeking to resolve a timely issue or would like to accomplish a strategic corporate goal for commercialized products in Life Sciences. The focus is to help identify the source of the business issues faced, define critical success factors, develop a structured approach to deliver solutions, and do so in a highly collaborative manner – ultimately building critical customer relationships within the Commercial Business of our customers. The majority of your time will be spent leading customer engagements and working with a wide variety of clients to deliver Commercial Content advisory support. Commercial Content Business Consultants have a strong subject matter understanding of commercial content operations processes, tools, and systems supporting marketing and medical content in support of commercialized products in the Life Sciences. In addition, these individuals have strong management consulting or agency experience to serve as the day-to-day engagement resource leading projects with the engagement leadership team. If you are looking for an opportunity to lead commercial content strategies in an innovative and fast-paced environment this is a great opportunity for you.
This is a remote, full-time permanent role with Veeva. This is a customer-facing role and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.
What You'll Do
- Build an operating model for global-to-local content reuse
- Develop an operating model for Veeva Multichannel Content, including the flow of content from Veeva Vault to Veeva CRM
- Business assessment for standing up new Vaults or for Vault consolidation programs
- Design a framework for content planning
- Hone Digital Asset Management (DAM) processes and bring Modular Content adoption to the Life Sciences industry
- Establish metadata governance and content standards
- Prepare for the FDA’s Requirement on Electronic Submissions
- Set the strategic direction and define key performance indicators for increased efficiency throughout the content end-to-end digital supply chain
- Develop content analytics dashboards and identify insights for the end-to-end content lifecycle
- Develop and Deliver communication and change management programs in support of the rollout of PromoMats/MedComms or new functionalities within each
Requirements
- 5+ years of experience with a management consulting company or ad agency experience
- Background and industry experience within the commercialized product or brand domain landscape preferred
- Strong track record of experience delivering client advisory engagements
- Core management consulting skills, including: workshop facilitation, client presentations, project management, change management, and ability to develop structured approaches/methodologies to business problems
- Strong analytical and problem-solving skills and excellent oral and written communication skills
- Ability to travel roughly 20-40% but this can vary depending on engagement
- Experience working with a content management system; preferably, Veeva Vault
- Bachelor’s degree is required
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $80,000 - $200,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com. Apply
Job Profile
Customer-facing Future travel requirements No Visa Sponsorship No work location requirement
Benefits/PerksBasic life insurance Charitable giving Charitable giving program Company paid holidays Dental Employee success Flexible PTO Growth potential Holidays Life Insurance Medical Medical, dental, vision, and basic life insurance Paid holidays Permanent role Positive impact on communities PTO Remote-first company Retirement Retirement programs Vision Work anywhere Work From Home Work From Home Flexibility
Tasks- Conduct business assessments
- Deliver solutions
- Design frameworks
- Develop content strategies
- Establish governance standards
- Lead customer engagements
- Project management
Analytical Analytics Business Consulting Change Management Cloud Communication Compensation Consulting Content Management Content Strategy CRM Customer Engagement Customer-facing Customer Success Dashboards Data analysis Design Digital Asset Management Facilitation Governance Innovation Leadership Life sciences Management consulting Marketing Metadata Operations Organization Problem-solving Project Management SaaS Stakeholder management Supply chain Veeva Veeva CRM Veeva Vault Written communication
Experience5 years
Education TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9