Senior Business Analyst, Global Strategic Partners

 Say hello to possibilities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. 

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

This is where you and your skills come in. We’re currently looking for: a Senior Business Analyst. The Senior Business Analyst, Sales Operations for Global Strategic Partners, will be a key contributor in helping build a global channel program with system integrators to drive sales growth within our Enterprise and Public Sector segment(s). This role requires strong partnership across Sales, Marketing, IT, and other cross-functional teams to develop and deliver new routes to market. You should have a proven ability to execute both strategically and tactically, and someone who is excited to do what it takes to make the company successful.

Job Duties:

• Aid in the research, identification, and acquisition of new strategic partners and large tier 1 customers.

• Provide executive communications and updates on partner contributions to key verticals

• Work with reporting lead to drive weekly cadence of lead/pipe gen/deal progression, and reporting & analytics on key KPIs

• Help maintain partner agreements and own the calculations for partner payout(s)

• Identify areas for opportunity, analyze data, and deliver actionable insights to drive growth.

• Drive operational efficiency in systems, processes, and tools, including Salesforce.com and Tableau

Desired Qualifications

• 5-10 years of equivalent experience in Sales Operations and Finance, supporting direct, indirect/overlay, or channel sales

• Comfortable working in matrixed organizations and advocating for the business unit

• Strong organizational development, communication, and leadership skills

• In depth understanding and hands-on experience with sales processes, SFDC and QTC

• Familiar with a variety of routes to market (inside, field, channel, and strategic alliance) and segments in multiple geographies (North America, EMEA, APJ)

• Strong problem-solving skills with ability to analyze data, determine insights and develop programs to drive productivity and efficiencies

• Advanced time management …