Senior Benefits Design & Implementation Manager (Fertility)

Maven is the world’s largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven’s award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause. Employers and health plans trust Maven’s end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Founded in 2014 by CEO Kate Ryder, Maven has raised $300 million in funding from top healthcare and technology investors including General Catalyst, Oak HC/FT, Sequoia, Dragoneer Investment Group, and Lux Capital.   An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: 

• TIME 100 Most Influential Companies (2023)
• CNBC Disruptor 50 List (2022, 2023) 
• Fast Company Most Innovative Companies (2020, 2023)
• Built In Best Places to Work (2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023)
• Great Place to Work certified (2020, 2021, 2022, 2023)
• Fast Company Best Workplaces for Innovators (2022)
• Built In LGBTQIA+ Advocacy Award (2022)

Maven is looking for a Senior Benefit Design & Implementation Manager to lead Maven’s employer clients through the design of their managed fertility and family building benefits through Maven. This role is part of the Program Management team at Maven, working cross functionally with Sales, Client Services, Marketing, Product, and Engineering from sales through implementation of new clients, delivering benefit design-related insights and recommendations and leading work-streams, while playing a key role in the ongoing development of Maven’s managed fertility and family building benefits.

Reporting to our Director, you will be responsible for meeting or exceeding operational KPIs while assessing results to ensure effective and efficient performance. 

As Senior Benefit Design & Implementation Manager at Maven, you will: 

• Provide expert benefit design consultation to employers evaluating Maven’s managed fertility and family building benefits, through client meetings, written communications, and analyses 
• Review client plan documents, SPDs, and SBCs to develop recommendations on benefit design and configuration through Maven
• Play a key role in the successful implementation of new clients by: guiding clients on benefit design decisions, benefit funding and claims, and compliance matters; documenting benefit requirements; developing and presenting client and member facing collateral and presentations; and ensuring that benefit design is accurately configured …