Senior Associate Internal Communications Specialist

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

As Internal Communications Specialist, this role will play a pivotal role in executing internal communications for the Global Data Centers division (GDC) of NTT DATA in support of our regional businesses. This role will work across all critical communication areas including crisis communications, executive communications, change communications, and diversity and inclusion communications. This role must collaborate cross-functionally to ensure consistent messaging internally and externally and across all channels and all areas of the organization. This role will report to the Director of Global Internal Communications and be a member of the Global People & Culture team.

Successful candidates will have a passion for storytelling, be a self-starter who learns quickly, enjoy working in a fast-paced, global environment and have a proven ability in delivering concise, creative and effective communications.

What you'll be doing

ESSENTIAL DUTIES & RESPONSIBILITIES

• Provide input into the overall approach to employee and leadership communications maintain and/or develop tools, and solutions to measure effectiveness.

• Manage the delivery of internal communications consistent with the NTT GDC strategy and brand to achieve global objectives and business outcomes for the GDC business in region.

• Develop communications that foster employee engagement and a strong company culture.

• Utilize mix of available channels to reach and engage targeted internal audiences, identifying and implementing new approaches, technologies and innovations as required.

• Support the execution of NTT GDC CEO meetings, video content, and other messaging to global employee base as needed.

• Support cross-functional collaboration as needed to ensure optimization of channels, consistent messaging, and alignment of global communication efforts across both NTT GDC and NTT DATA, Inc.

• Maintain measurement framework of key internal communication efforts to understand effectiveness of communications and identify opportunities for continuous improvement.

• Manage the scheduling and planning process to align activities and strategic messages across audiences.

• Embed and champion best practices for communications within NTT GDC, its leaders and teams.

• Performs other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

• Self-starter with a strong attention to detail who learns quickly and enjoys working in a fast-paced, globally matrixed environment.

• Excellent writer, proficient in designing and executing effective internal communications across platforms.

• Proven ability to draft concise, creative and effective communications to drive outcomes across audience segments.

• Familiar with how to maintain data and metrics used to evaluate the impact of communication efforts.

• Able to address and resolve employee relations issues while maintaining a positive work environment.

• Proficient in Eloqua (or other communications platform) and the Microsoft office suite of tools. 

#GlobalDataCentersCareers

EDUCATION & EXPERIENCE

• Minimum of 5 - 7 years’ experience in internal communications

• Experience in developing internal communications, company culture, and change communication programs with solid, measurable results.

• Extensive demonstrated experience in managing multiple time-critical projects with a proven track record in success.

• Experience working globally / cross-culturally and in a matrix environment.

• Experience with using Eloqua or other enterprise-grade communications software.

• Proficient in Microsoft Word, SharePoint, PowerPoint and comfortable with designing presentation and communications in Eloqua/Populo, and Outlook. .

PHYSICAL REQUIREMENTS

• Remain stationary for long periods of time.

• Operate computer, peripherals, and other office equipment.

WORK CONDITIONS & OTHER REQUIREMENTS

• Perform work from a remote location with stable internet connection

• Some travel may be required.

This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable.

NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $74,400 - $106,100.

All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.

Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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