Security Solutions Specialist

Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.

Fueled by our shared passion and expertise, CDW delivers innovative technology solutions for our customers. We’re also committed to fostering an environment that embraces collaboration, celebrates integrity, inclusivity, and individuality, and paves the path for personal and professional growth. Experience a life in balance and join us on the journey forward. 

Job Summary:

The Senior Security Solution Specialist plays a crucial role in supporting Account Managers, Solutions Executives, Solution Architects, and Technical Solution Advisors. Their responsibilities include gathering information to accurately scope security solutions during customer engagements. Additionally, the Security Solution Specialist focuses on time-to-value activities to enhance the overall security practice. They are expected to provide support for specific technologies, workflows, and partner collaborations

What will you Do:

Domain Expertise:
•   Confidently engage in conversations related to a minimum of 75% of core domains and/or supported technologies.

Technology Leadership:
•    Educate customers on security products, explaining their features, benefits, and technical specifications.
•    Lead high-level security discussions around core technology areas and with partners.
Quoting and Documentation:
•    Generate quotes and Bills of Materials (BOMs) for supported security practice groups.
•    Ability to scope and generate Statements of Work for 50% or more of velocity/templated services offered
•    Collaborate internally with partners to stay informed about security portfolio offerings from core vendors supported by the SSS.
Certifications and Training:
•    Attain role-level certifications related to core domains or vendors.
•    Maintain industry certifications through yearly internal development programs.
•    Actively pursue two additional supported vendor certifications while maintaining existing certifications.
•    Attend internal partner trainings and enablement sessions.
Sales Support:
•    Follow up and respond to questions regarding open and closed cases the SSS is involved in.
•    Work within a team supporting Security Presales, using Salesforce for technical case queue triage.
Customer Engagement:
•    Discuss solutions conceptually with customers and potential customers, explaining features and benefits.
•    Educate customers during renewal and add-on opportunities, suggesting alternative solutions or upgrades.
Events and Collaboration:
•    Participate in CDW events focused on business technology solutions.
•    Attend in-person events when travel is necessary.
•    Coordinate and collaborate with peers and partners to enhance performance in the above key areas of responsibility.

Proactive Mentorship:
•    Provide guidance and support to coworkers who seek assistance.
•    Foster a collaborative and supportive environment within the team.

What we expect of you:

•    Education:
o    Bachelor’s degree preferred.
o    Associate’s degree or equivalent work experience accepted.
•    Experience:
o    Experience selling technology solutions and services to small businesses, enterprises, or global customers.
o    Knowledge or history of using Salesforce is preferred.
o    2-3 years of sales, technical sales, or pre-sales experience (or equivalent).
•    Certifications:
o    At least 5, active accreditation from leading Security Partners is preferred.
o    CompTIA Security+ certification preferred (or equivalent work experience).
o    Obtain CompTIA Security+ certification within 6 months of starting the role.
o    CompTIA Net+ certification preferred.
•    Skills and Abilities:
o    Proficient in Microsoft Office applications.
o    Demonstrated success in engaging and working with sales teams.
o    Adaptability to changing business needs within the practice and team coverage model.
o    Strong interpersonal and presentation skills, including effective consulting techniques.
o    Excellent oral and written communication skills tailored to various audiences.
o    Self-motivated with a passion for learning and teaching others.
o    Creative thinking to generate proactive ideas that enhance sales.
o    Proven ability to collaborate, take initiative, and solve problems creatively.
o    Effective time management to balance multiple priorities and meet deadlines.
o    Constructive communication with management, peers, and coworkers.
o    Willingness to travel up to 10% or as needed to other CDW locations, meetings, and client sites.
o    Ability to understand, remember, and apply oral or written instructions.
o    Organizational skills to express thoughts and ideas clearly.
o    Multitasking capability for efficient prioritization.
 

About us:

We make technology work so people can do great things.

CDW is a Fortune 500 technology solutions provider to business, government, education, and healthcare organizations across the globe. At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re your long-term, full-stack, full-lifecycle technology partner. We have the experience, expertise, scale, relationships, and deep industry knowledge to bring just about any vision to life. Together, we can deliver the full promise of what technology can do. Together, we Make Amazing Happen.  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

Pay range: $ 76,800 - $ 96,000, depending on experience and skill set
Annual bonus subject to terms and conditions of plan
Benefits overview: https://cdw.benefit-info.com/
Salary ranges may be subject to geographic differentials
 

Who we are:
CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. 

What you can expect from us: Culture, coworkers, careers. 
CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.
 

Equal Opportunity Employer, including disability and protected veteran status

Benefits overview: https://cdw.benefit-info.com/