Scaled Ops Program Manager - GenAI Vendor Strategy

We are seeking an experienced and strategic Scaled Operations Program Manager to support our GenAI and Product Data Operations partners. As a key member of the Scaled Operations GenAI team, you will be responsible for executing on a comprehensive vendor strategy that delivers on product and engineering’s cost, quality and speed requirements.Scaled Ops Program Manager - GenAI Vendor Strategy Responsibilities

• Execute on the GenAI vendor strategy that aligns with our GenAI goals and objectives
• Identify, evaluate, and select vendors that can provide high-quality GenAI LLM annotation services
• Negotiate and manage vendor contracts, that appropriately incentivize desired vendor performance and comply with company policies and procedures
• Collaborate with internal stakeholders to understand business requirements and develop vendor solutions that meet those needs
• Develop and maintain relationships with vendors, ensuring effective communication and issue resolution
• Monitor vendor performance, identifying areas for improvement and implementing corrective actions as needed
• Develop and implement processes and tools to support vendor management, including performance metrics and reporting
• Stay up-to-date on industry trends and emerging technologies

Minimum Qualifications

• 10+ years of experience in vendor management, operations, or a related field
• Proven track record of developing and executing successful vendor strategies
• Knowledge of GenAI technologies and their applications
• Negotiation, communication, and interpersonal skills
• Proven experience thinking strategically, making data-driven decisions that drive business outcomes
• Analytical and problem-solving skills while interpreting complex data sets
• Proven experience working in a fast-paced, dynamic environment and adapting to changing priorities
• Bachelor's degree in Business Administration, Computer Science, a related field, or equivalent experience

Preferred Qualifications

• Bachelor’s and Master’s degrees in Business Administration, Computer Science, a related field, or equivalent experience
• Experience in annotation for ML/AI model development and / or large language model development. Understanding of the model development process and its importance in developing accurate and effective ML/AI models
• Knowledge of industry-standard tools and technologies for data annotation and model development
• Experience working in a startup or other dynamic, high-growth company

For those who live in or expect to work from California if hired for this position, please click here for additional information. About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
US$171,000/year to US$242,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

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