Salesforce Developer

The Red Hat Information Technology (IT) team is looking for a Salesforce Developer to join us. In this role, you will have systems responsibility for customizing the Salesforce Sales Cloud. You should have the ability to understand the practical needs of the business and translate them into technical solutions focused on efficiency, scalability, and ease of use. As a Salesforce Developer, you’ll work as part of a scrum team to complete configuration and development work, as well as define the end-to-end process implementation strategies. This role has a high visibility within IT and our business stakeholder teams.

What you will do:

• Work with the sales, operations, legal, finance, and product teams and elicit requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, cases, scenarios, data analysis, and task and workflow analysis

• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests and wants from the underlying, true business needs

• Be responsible for the new configuration or development system changes in Salesforce.com (SFDC)

• Understand the data model related to SFDC and Salesforce CPQ

• Work as part of a scrum team as well as on your own with minimal supervision

• Work with other Sales Cloud and service cloud team associates to build integrated solutions

• Support and troubleshoot integration issues

What you will bring:

• 5+ years of SFDC consulting or Salesforce implementation experience

• Extensive knowledge of product and service configuration, complex pricing rules, defining product bundle structure, constraint rules, and options

• Experience with how to resolve SKU proliferation and define attribute-based product configuration

• Knowledge of advance approval workflow along with configuration of email-based approval

• Proficiency in designing various types of promotions and discounts

• Knowledge of how to develop and deploy solutions

• Comfortable building and demonstrating prototypes in SFDC

• Knowledge of document and contract generation functionality and eSignature

• 2+ years of experience defining systems strategy, developing systems requirements, and designing and prototyping, testing, and implementing practical business solutions

• Ability to understand and troubleshoot implemented code

• Bachelor’s degree

• Ability to understand an implemented architecture and deliver on technical specifications

• Ability to accurately scope, plan, and estimate the level of effort for tasks, with an appropriate balance of risk and effort

• Good understanding of object-oriented technologies to develop software applications

The following are considered a plus:

• 2+ years of experience with Salesforce Lightning, Apex, and Visualforce

• BMI Yellow and Blue Belt or Apttus Quote-To-Cash certified

• Ability to work on your own and manage multiple-task assignments

• Outstanding written and verbal communication skills, including presentation skills

• Excellent problem-solving and troubleshooting skills with the ability to exercise mature judgment

• Advanced degree in the area of specialization

• Experience implementing SFDC CRM capabilities

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. 

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits
●    Comprehensive medical, dental, and vision coverage
●    Flexible Spending Account - healthcare and dependent care
●    Health Savings Account - high deductible medical plan
●    Retirement 401(k) with employer match
●    Paid time off and holidays
●    Paid parental leave plans for all new parents
●    Leave benefits including disability, paid family medical leave, and paid military leave
●    Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! 

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. 

Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.