Sales Systems and Tools Manager

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

At Instacart, our Business Development team focuses on establishing, nurturing, and growing our partnerships with brick-and-mortar stores and CPG brands across North America. Our team is the glue between our 1,400 retail banners and our teams at Instacart. As a Sales Systems & Tools Manager I within the Commercial Excellence organization, you will play a key role in building the tools and processes needed to scale our business, and ultimately contributing to Instacart’s growth and success. 

About the Role

As a Sales Systems & Tools Manager I, you will act as a liaison between the technical and non-technical departments. You will partner cross functionally with IT and business teams to design, implement, and maintain best-in-class technology solutions for Instacart’s BD Retail business. You will manage the day-to-day operations of the tools platform, including sales support on CPQ, Salesforce, and integrated third-party tools. In this role, you will also help influence the strategy for Instacart’s sales tools ecosystem to meet the growing needs of the business. 

About the Team

Systems & Tools (S&T) sits within Commercial Excellence, and is responsible for defining and executing the tooling strategy for sales enablement and effectiveness programs at Instacart. …