Sales Onboarding Manager

Sales Onboarding Manager

Location: Home Based / Flexible Working Pattern

Salary from £37,142

Closing Date: Wednesday 29th January

Interview anticipated w/c 3rd and 10th February

Help us create a better future, quicker

This role is responsible for developing and executing the processes for on-boarding Domestic partners within our sales channel. This extends to responsibility for contributing to onboarding of new partners process and all aspects of training including design of material and post-training development programme to ensure that third parties are supplied with well coached and high performing Advisors.

As we develop into the Smart world the evolution of the channel is exciting and this role will support the Channel Development Manager to evolve existing and new channels, implementing exciting new initiatives and projects to support sales growth.

What you’ll be doing

• Supporting delivery of sales targets through the on-boarding of third-party partners, development and improvement of induction courses and development/coaching that will help to deliver our sales growth. Continue to review and improve where required.
• Working with the sales team ensure that all training, induction and coaching materials are fully maintained, fit for purpose and have appropriate business sign-off
• Working in conjunction with key stakeholders to design and provide a robust support process for the end to end onboarding of new domestic sales partners
• Design the annual training plans for domestic sales partners with input from key stakeholders to ensure delivery of required skill levels for all third party Advisors as well as determining business priorities and resource required to support
• Ensure any development solutions receive prior approval through the standard internal approval routes prior to any delivery being carried out
• Design plans for the transition of agents from training into a development programme and that the required learning and performance milestones have been achieved in training
• Lead regular reviews of progress against the recruitment and development plans to determine if remedial action is required and ensure this is implemented
• Manage a plan of regular structured reviews of material and processes with key stakeholders to ensure the Sales Onboarding team are constantly delivering appropriate, effective and evaluated training solution
• Develop monthly reports for Key Stakeholders that measures agreed Recruitment and Development KPI's and performance against glidepaths
• Using performance metrics formulate recommendations for Operational Management for ongoing process improvement
• Lead, develop and manage key projects / project workstreams for the Channel Development Manager on new initiatives or projects to deliver sales growth.

What you’ll bring

Knowledge of Customer Business sales channels with experience of working in a sales and/or marketing environment. With understanding of, and experience in business development techniques and methods.  You’ll bring excellent communication, presentation, negotiation and stakeholder management skills; and be a a self-starter with the ability to work independently of others.

To be successful in this role you will also need to demonstrate as minimum:

• Strong influencing and stakeholder management ability
• Strong commercial focus on value optimisation
• Sales focused, strong understanding of the value of service and customer engagement
• In depth understanding of Onboarding Sales including Business Energy Sales Partners & Agencies

What’s in it for you

As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%. 

At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that - so that you have everything you need to take care of your world – today and tomorrow. That’s why our benefits include:

• 36 days annual leave
• Holiday Purchase – perfect your work/life balance with extra annual leave
• Share Schemes
• Payroll Giving and Charity Matched Funding
• Technology Vouchers – save more and spread the cost of your technology purchases
• Electric Vehicle Schemes – to help you transition to green/clean driving
• Cycle to Work scheme and Public Transport Season Ticket Loans
• Healthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments
• Life Assurance (4x salary)
• Access to Savesmart financial wellbeing support
• Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more

Why ScottishPower

ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we’re at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.

Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in.

ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to careers@scottishpower.com.

IMPORTANT

Advert will close at 23:59 GMT on Wednesday 29th January the day before Job Posting End Date below

Mobility

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.

IMPORTANT 

Advert will close at 23:59 GMT the day before Job Posting End Date below