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Sales Excellence Program Manager

Massachusetts, United States (Remote), United States

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description Summary:

Join our team of elite professionals at Rocket! As part of our Sales Center of Excellence, you will leverage a diverse set of skills to drive sales performance and ensure the sales organization achieves continued growth. Your strength lies in leading and executing programs and sales communications. As the Sales Enablement Program Manager, you will be pivotal in driving our sales readiness programs, which include learning materials, content, training, resources, and strategic sales meetings at Rocket.

Essential Duties and Responsibilities:

  • Determines sales enablement priorities with key business stakeholders

  • Works with the leadership team to develop, execute, optimize and assess Rocket’s internal onboarding and internal/external sales enablement programs

  • Communicates enablement strategy, actions and results to stakeholders

  • Partners with marketing, sales, operations and business teams to identify opportunities to drive joint selling initiatives

  • Develops and executes these programs, and tracks and communicates progress to plan

  • Facilitates content creation and use with sales and marketing teams

  • Builds a trusted relationship with sales reps and managers, business development reps and marketing representatives

  • Serves as a liaison between sales, marketing and product teams and recommends best practice approaches

  • Uses performance data to identify knowledge or skill gaps across the sales team

  • Gathers and assembles educational content for ongoing training and relays feedback to continuously iterate on the enablement strategy

  • Maintains sales enablement software to ensure it’s easily accessible and is providing the capabilities sellers need

  • Works with sales operations colleagues to help ensure the CRM solution (SFDC) best supports the organization’s selling efforts

Qualifications:

  • 5+ years of experience in a sales enablement or learning and development role in a high-performing sales organization required; previous experience in a sales role a plus.

  • Ability to "connect the dots" across disciplines/subject matters and translate into business implications.

  • Excellent project management skills and learns new processes and tools quickly

  • Experience in managing business processes and measurement through tracking key metrics, preferably in the technology industry

  • Ability to lead and influence the organization through collaboration

  • Ability to organize, synthesize, and distill key information

  • Strong oral/written communication and presentation skills

  • Customer oriented approach to working with sales and marketing staff, peers and business stakeholders

  • A strong understanding of the sales environment, including sales content, training and tools such as Salesforce.com and sales enablement and readiness software.

  • You thrive in a fast-paced team environment …

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