Sales Development Representative, New Business ISV

See yourself at Twilio

Join the team as our next New Business ISV Sales Development Representative

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion mean that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

About the job

This position is needed to help our New Business ISV (Independent Software Vendor) team generate qualified leads with high potential prospects in the technology sector.  Partnering with our Field Sales and Marketing teams to build creative outreach programs that build new pipeline within your territory. Research and build new accounts via adding contacts, outbound calling efforts and sending strategic email, social campaigns. Develop strong relationships (both internal and external), and excel at building long-lasting partnerships with prospective customers.

Responsibilities

In this role, you’ll:

• Identify a list of Ideal Customer Profiles based on historic trends and market dynamics 
• Execute daily email, call, and LinkedIn outreach goals
• Have a perspective on how to position Twilio to ISVs by technology verticals 
• Responsible for a quota of qualified new business opportunities on a quarterly basis
• Align closely with Account Executives to build a prioritized list of accounts to target 
• Partner with Marketing to execute on a variety of campaigns to target key accounts 
• Conduct discovery calls to uncover opportunities that Twilio can solve

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 1-2 years sales experience in the PaaS/SaaS industries OR 1-3 years of sales or SDR experience in another industry.
• A go-getter attitude, who wants to develop new and innovative communications workflows.
• Feels comfortable making unannounced outbound calls to prospects in any vertical and is technically curious.
• Thrives in a  team and competitive environment 
• Creative and can find growth vectors for our business as it pertains to pipeline generation

Desired:

• Bachelor's degree or equivalent experience preferred
• General understanding of Sales Enablement Platforms (Salesloft), Salesforce CRM and prospecting tools.

Location 

• This role will be remote, and based in the US.

• Approximately 5% travel is anticipated. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Applications for this role are intended to be accepted until January 30, 2025 but may change based on business needs. 

*Please note this role is open to candidates outside of Colorado, California, New York, Washington and Washington D.C. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado: $24.50 - $30.63
• Based in New York, Washington State, or the San Francisco Bay area, California $27.22 - $34.03
• Based in Washington D.C. or California (outside of the San Francisco Bay Area): $25.86 - $32.33

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.

• This role may be eligible to participate in Twilio’s equity plan. All roles are eligible for the following benefits subject to plan requirements: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
• This role is eligible to earn commissions. 

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.