RTSM Program Director
Massachusetts - Boston
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
We are looking for an RTSM Program Director to join our Randomization & Trial Supply Management (RTSM) team. This individual will manage one or more customer programs. In this role, you will oversee successful delivery of RTSM projects which may include but is not limited to defining and documenting standards, capturing and meeting KPIs, and governance. Working closely with key stakeholders across the team, this individual will play a critical role in helping us innovate and deliver with speed and quality.
What You'll Do
- Inform and advise on standards and best practices at a program level
- Work with the team on quality and speedy delivery at a program level
- Project manage multiple key initiatives
- Lead and support team members and Customers on calls and meetings as needed
- Quarterback of the internal and external teams to ensure we have a scalable process at a program level
- Less than 10% travel required
Requirements
- Bachelor’s Degree or equivalent work experience
- Experience managing customer portfolios/programs
- 3+ years of experience in a software company in life sciences
- 1+ year of experience in RTSM
- Excellent communication (both written and verbal)
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $130,000 - $200,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com. Apply
Job Profile
Travel required
Benefits/PerksBasic life insurance Charitable giving Charitable giving program Company paid holidays Dental Employee success Flexible PTO Growth potential Life Insurance Medical Medical, dental, vision, and basic life insurance Paid holidays PTO Remote-first company Retirement Retirement programs Vision Work anywhere Work From Home
Tasks- Define standards and KPIs
- Manage customer programs
- Oversee project delivery
- Support team and customers
Best Practices Cloud Communication Compensation Customer portfolio management Customer Success Governance Life sciences Organization Project Management Quality RTSM SaaS Veeva
Experience3 years
EducationBachelor's degree Degree Equivalent Equivalent work experience
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9