Revenue Operations Manager

FURTHER is the leading AI-powered Sales & Marketing platform for senior living and healthcare organizations. Our next-gen suite of website engagement and AI sales assistants streamline the buying process for prospects and automate repetitive tasks for sales teams, driving higher conversion rates and increased NOI. Our unique blend of groundbreaking technology and deep industry expertise have made us the most widely adopted AI toolset in the market, used by over 5,500 communities to generate over $2.8 billion.

The Role

We are seeking a highly skilled and experienced Revenue Operations Manager to join FURTHER. This person will be responsible for optimizing our revenue generation processes, ensuring accurate and timely pipeline reporting, and serving as the HubSpot administrator. The ideal candidate will be a key contributor in strategizing and executing initiatives that drive organizational success, leveraging their ability to excel in a dynamic, fast-paced startup environment.

What You’ll Own

• HubSpot Administration: Own and optimize HubSpot processes, acting as the primary HubSpot administrator.

• Cross-Functional Collaboration: Collaborate with sales, marketing, and customer success teams to align goals, strategies, and processes.

• Revenue Operations Enhancement: Build out reports, run processes, and bring industry best practices to further improve our revenue operations.

• Revenue Operations Management: Own and optimize the entire revenue operations process, including lead generation, sales enablement, deal closure, and customer retention.

• Best Practices and Process Development: Develop and implement best practices, policies, and processes related to revenue operations and data management.

What You’ll Bring

• Education: Bachelor's degree in business, finance, or a related field.

• Revenue Operations Experience: 3+ years of experience in revenue operations or sales operations, preferably in a high-growth B2B environment.

• HubSpot Expertise: Extensive knowledge of HubSpot and experience serving as a HubSpot administrator.

• Problem solving: Strong ability to understand a problem set, identify impacted stakeholders, and create an all-encompassing solution

• Data Analysis: Strong analytical skills with the ability to interpret and present complex data to stakeholders at all levels.

• Communication and Relationship Building: Excellent communication and interpersonal skills, with a demonstrated ability to build cross-functional relationships.

• Startup experience: Proven track record of working in fast-paced, dynamic startup environments, demonstrating adaptability, resilience, and a growth mindset.

Bonus Points

• Proficiency in project management systems, customer service help desks, and enterprise resource planning (ERP) tools.

• Prior experience with Vitally, Metabase, and Clickup platforms.

• Strong SQL skills.

• Previous work history involving collaboration with consultants or external agencies.

Compensation Band

Our openings span more than one career level. The starting salary for this role is between $95,000 to $125,000 USD. The provided salary depends on many factors, such as location, work experience and transferable skills, business needs and impact, and market demands.

• Comprehensive benefits package, including health insurance, retirement plans, and more.

• Opportunities for professional development and career advancement.

We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.

FURTHER is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. FURTHER considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. FURTHER is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.