Remote Outbound Specialist

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy:
• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

The position is remote and can be located anywhere in the US.

We're looking for a talented individual...

To join us as a Remote Outbound Specialist for Integrated Customer Services! This isn’t your typical call center job - we are an outbound contact center focused on securing enrollments to our program. This role makes outbound calls to new and existing customers in an effort to address their energy needs.

You’re a great fit if you can…

• Drive success in a high-volume, outbound sales environment using a fast-paced dialer to speak to utility customers and encourage them to enroll in energy saving programs where they can save money on their bill
• Meet daily outbound sales production and monthly quality goals
• Identify eligibility, then consistently close enrollments
• Be an active team member in a remote environment; participate in training sessions and more to develop and grow
• Thrive in an environment to earn a commission, based on defined metrics
• Ideally this candidate is bilingual to meet the needs of our Spanish speaking customers

What you can apply Day 1… 

• Experience handling inbound or outbound voice calls
• Expertly navigating a script 
• Supporting customers and tech inquires 
• Comfort with a committed schedule with set lunches and breaks
• Appreciation for goals and performance metrics 

Exciting candidates have…  

• High School Diploma or GED (required)
• Ability to type 35+ WPM 
• No attendance or punctuality concerns 
• Minimum of 6 months of previous experience within a customer-facing environment required; Call Center experience in an inbound/outbound …