Regional Director of Sales (California, Phoenix, Denver, or Seattle)

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Updater is seeking an experienced Regional Director of Sales to drive revenue growth, cultivate strategic relationships, and champion our portfolio of products in a fast-paced, startup environment. This role requires a proven track record of meeting or exceeding sales targets while collaborating cross-functionally to ensure clients receive best-in-class solutions. You will own the end-to-end sales cycle and play a critical role in building and strengthening our market presence.

Key Responsibilities

Full-Cycle Sales Ownership

• Proactively identify and qualify new business opportunities within assigned industries or territories.
• Manage the complete sales process—from initial outreach and discovery to contract negotiation and closing.

Client Relationship Building

• Develop trusted advisor relationships with key stakeholders, understanding their business challenges and presenting tailored solutions.
• Serve as the primary point of contact for all sales-related matters, ensuring a seamless handoff to and close collaboration with the Customer Success Manager for day-to-day account needs.

Pipeline & Forecast Management

• Maintain accurate pipeline data in the CRM; regularly update forecasts to reflect changing prospects and deal statuses.
• Meet or exceed individual and team revenue goals by consistently executing on a strategic sales plan.

Cross-Functional Collaboration

• Work closely with Marketing to align on lead generation strategies and campaign execution.
• Partner with Product, Operations, and Customer Success teams to deliver seamless onboarding and post-sale support.

Market Expertise & Thought Leadership

• Stay current on industry trends, market movements, and competitive insights to position Updater’s offerings effectively.
• Provide feedback to Product and Marketing teams on emerging customer needs and market opportunities.

Reporting & Continuous Improvement

• Utilize sales metrics to measure performance, identify bottlenecks, and implement process improvements.
• Prepare regular updates on sales pipeline, forecasts, and key wins for leadership review.

Travel & On-Site Engagement

• Expect to travel once or twice a month for in-person client meetings, industry events, or internal strategy sessions.
• Represent Updater in a professional, solutions-oriented manner, building rapport and trust with prospects and clients.

Qualifications

• Multi-family: Proven experience working with key multifamily stakeholders, preference working closely with the NMHC top 50. 
• Sales Acumen: Demonstrated ability to prospect, manage complex sales cycles, and close deals.
• Communication Skills: Excellent verbal and written communication; adept at delivering compelling presentations and product demos.
• CRM Proficiency: Familiar with Salesforce, HubSpot, or similar CRM platforms for pipeline management.
• Results-Driven: Proven track record of exceeding sales targets, along with strong negotiation and influencing skills.
• Collaboration: Team player with experience partnering cross-functionally to drive client success.
• Adaptability: Comfortable working in a dynamic, startup environment with shifting priorities.

Compensation
This posting is anticipated to remain open until May 21, 2025. The new hire OTE for this position is $210,000-260,000 annually. Factors which may affect the starting pay within this range include skills, experience, and other qualifications aligned with Updater's internal leveling guidelines.

About Updater

Updater makes moving easier for the 12 million households that relocate every year in the US. With Updater, users seamlessly forward mail, transfer utilities, connect TV and internet, and much more. Thousands of the most prominent real estate companies in the US (from real estate brokerages to multifamily and relocation companies) rely on Updater’s real estate products to save clients hours with a branded and personalized Updater moving experience.

Updater has raised over $450 million from leading investors, including SoftBank Capital, Vista Credit Partners, IA Ventures, Commerce Ventures, Second Century Ventures (the strategic investment arm of the National Association of Realtors®), and more. Updater has ranked on Crain's Best Places to Work in NYC in 2016, 2018, & 2021. For more information, please visit www.updater.com.

Updater is proud to be an equal opportunity employer and will consider all qualified applicants regardless of color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, actual or presumed belonging to an ethnic group, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.

Benefits: The Company offers the following benefits for this full-time position, subject to applicable eligibility requirements:

• Medical, Dental, and Vision Insurance 
• Unlimited PTO
• 13 paid company holidays annually 
• Updater Stock Options 
• 401(k)
• Commuter Benefits 
• Personal Wellbeing Subsidy
• New Hire Subsidy
• One Medical Membership
• Short Term Disability Insurance 
• Supplemental Life Insurance
• 12 weeks of Primary Caregiver Parental Leave