Region Associate Director MM/LYM MSL Central Region

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Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

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MM/LYM Field Medical

The Field Medical organization embodies our medical mission to be recognized as the trusted partner for internal stakeholders and the healthcare community, driving scientific exchange to enhance medical education, data generation, insight generation and patients’ access to medicine.

The Regional Associate Director (RAD) role is field-based and focused on managing a team of Medical Science Liaisons (MSLs). The RAD is responsible for oversight of MSLs in support of BMS medicines and all phases of associated clinical trials. The RAD oversees their regional team to ensure disease and product related medical needs in the region are being identified. Oversight of the MSLs’ primary responsibilities which includes establishing relevant and timely interactions with Thought Leaders (TLs) and other Health Care Providers (HCPs) aligned with medical strategies to discuss safe and appropriate use of approved products. RADs are responsible for ensuring the MSLs effectively respond to unsolicited questions on current medical and scientific issues, healthcare advances, treatment trends, and health outcomes measures appropriately and as per company guidance. 

Key Responsibilities:

Leading and Managing Field Medical (FM) Team

• Active member of the Field Medical leadership/ management team, within and across therapeutic areas (TA)
• Identifies talent, conducts robust interview process for selecting highly qualified Field Medical (FM) and other Medical personnel, and fills vacancies expeditiously
• Defines and effectively implements key talent retention strategies
• Ensures new staff attend new hire on-boarding and complete required therapeutic and administrative training programs within established timelines
• Translates FM objectives into individual performance goals for direct reports and helps define performance goals
• Develops an annual development plan with each direct report; tracks progress toward and supports the execution of the plan through identification of opportunities
• Develops appropriate succession plan
• Drives and tracks performance of FM team members and ensures objectives are met by regional FM team
• Effectively provides consistent coaching, mentoring, and frequent feedback to direct reports, and others, as appropriate; documents behavioral observations and performance as directed and/or as needed, actively participates in talent conversations
• Promotes a culture of innovation, constructive challenge, team spirit and accountability within the team that is patient-centric
• Provides training and direction to FM team members on developing appropriate peer-to-peer scientific engagement
• Identifies and communicates skills/knowledge gaps among FM personnel (and at national level) to the FM Lead and FM Trainer; and outlines plans to address with skill-building approaches
• Continuously updates and monitors team knowledge of Disease Area (DA), patient treatment trends, product data and scientific activities
• Ensures participation of team in planned therapeutic training activities
• Ensures FM engages in timely exchanges with external customers and internal partners in accordance with compliance policies and procedures to communicate medical information for all products in an accurate, balanced, fair and objective manner 

Stakeholder Management

• Coordinates regional scientific support consistent with FM Plans in alignment with high priority regional business needs
• Provides strategic input and insights as part of compliant collaboration across the matrix in support of account management
• Promotes effective working relationships with internal partners including cross-matrix field leadership.
• Ensures appropriate regional management of speaker lists and speaker program support (if applicable)
• Contributes FM expertise to regional accounts aligned to Brand and Medical strategy
• Maintains strong knowledge of regional and national External Experts to provide input into planning, matrix initiatives, and requests for TL information
• Ensures FM team captures and communicates relevant medical insights; provides insight updates across the matrix as appropriate; contributes to development/implementation of action plans resulting from key insights
• Supports FM team in developing strong networks with External Experts
• Reviews/Approves the MSLs’ MyList
• Uses active listening to understand customer needs and promote focused communication while ensuring appropriate two-way engagement with customers

Medical Planning/Strategy

• Participates as an active member of the Medical matrix team
• Communicates information to regional team and ensures execution of Medical Strategies, Objectives and FM Plans within boundaries established by regulatory and legal compliance in accordance with company policies and sound ethical practices
• Engages in appropriate collaboration with the region sales and access matrix teams to share geographical and healthcare provider information within compliance boundaries
• Collaborates with US (+/- Global) Medical and Commercial colleagues on Brand planning and FM activities
• Develops the Product FM Plan for the team in collaboration with the FM TA Lead
• Develops Region level Field Medical Plans in alignment with national FM plan and US Medical strategies and objectives
• Contributes to Medical Products Plans and Strategies based on analysis of medical literature and FM input
• Develops and maintains effective working relationships with Matrix team members
• Assesses, identifies and contributes to resolution of gaps in FM resources; collaborates with the Field Medical Communication Specialist (FMCS), TA point, Medical Information and Medical Strategy on development of appropriate FM scientific resources
• Collaborates with FM Trainers, TA point and Medical Strategy for development and implementation of the therapeutic training plan for the Disease Area (DA) and associated product(s)

Additional Activities 

• Ensures that the role of FM in the submission process of investigators’ proposals for clinical trials is completed in accordance with Company policies, and applicable laws, regulations, and ethical standards
• Ensures active participation of FM in providing input on clinical trial site selection and feasibility based on their knowledge of investigators in their geography
• Ensures FM team’s execution of clinical trial support activities (as per established study scope documents)
• Ensures that FM team has the required knowledge to identify Adverse Events (AEs) and fully understand and comply with BMS Pharmacovigilance SOPs regarding identification and reporting timelines
• Contributes to managing external communication when significant safety issues arise, with the well-being of patients being the goal
• Understands and adheres to the BMS Standards of Business Conduct and Ethics, all Company policies and procedures including those that apply to all employees and those that are specific to the role of FM
• Understands PhRMA Code, ICH, GCP, and relevant FDA laws and regulations
• Completes and certifies understanding of all required training; Ensures adherence by team
• Identifies additional procedural training for self and team aligned with activities as needed
• Conveys a clear message on laws, regulations, and ethical standards to both internal and external customers; acts as a peer influencer and role model

Qualifications & Experience:

Experience Required

• Attainment of advanced degree in medical science (Pharm D, M.D., or Ph.D. MSN, NP) preferred.
• Minimum of 5-7 years of clinical and/or pharmaceutical experience INCLUDING a minimum of 4 years of FM experience
• Demonstrated ability to lead national field medical projects or initiatives
• Work in cross-functional teams with proven track record managing multiple projects and priorities
• Track record of effectively managing risk and compliance
• Work in a matrix environment with ability to succeed in an ambiguous environment
• Experience coaching and mentoring within a FM organization
• Leading and executing autonomously
• Communicating scientific and/or clinical data to researchers and/or HCPs
• Building credible, scientifically oriented relationships with External Experts within the DA and clinical practice leaders/access decision makers
• Quickly and comprehensively learn about new subject areas and healthcare environments

Knowledge Desired 

• In-depth knowledge of (DA) disease area, including key scientific publications.
• ASMART principles in goal setting
• Clear understanding of customer (HCP and payer) and patient needs
• Knowledge of principles and implications of pharmacoeconomic data
• Knowledge of the US Healthcare System and the Pharmaceutical Industry; Understanding of environmental and industry trends (e.g. Market Access and Patient Advocacy) and their impact on the business
• Knowledge of regional key institutions/IDNs/Health Systems
• Knowledge of clinical trial design, process and procedures required for clinical activities
• Knowledge of all relevant compliance standards
• Strong communication and presentation skills, in spoken and written word; able to effectively communicate/ listen and answer questions.
• Appreciation of the complexities of cross-functional and joint venture management issues
• Demonstrated technical acumen including MS Office skills, ability to adopt and leverage multiple business applications
• Demonstration of the BMS Values

Travel Requirement

• Travel required, including travel to PPK home office.
• The RAD will spend the majority of their time in the field with their team and external customers. Additional time will be required working with Home Office Stakeholders on Strategic initiatives. Further requirements based on Region assignment and team needs

The starting compensation for this job is a range from $185,000 - $245,000, plus incentive cash and stock opportunities (based on eligibility). 

The starting pay rate takes into account characteristics of the job, such as required skills and where the job is performed. 

Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit our BMS Careers site. 

Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program. 

#LI-Remote

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

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