Professional Services Manager, VR (Remote) - United States

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact
The Virtual Reality (VR) Professional Services Manager engages post-sale VR implementation and training activities. He or she plans, coordinates, and executes VR program implementation following the purchase of Axon Enterprise’s Virtual Reality system. A VR Professional Services Manager acts as a Trusted Advisor, instrumental in the adoption of Axon Enterprise’s VR products and solutions, focusing on enhancement of the customer’s training curriculums.

What You'll Do
Location: Remotely from the United States. (Must be able to travel up to 75%)
Reports to: Manager, VR Professional Services
Direct Report: 0

• Engage with technology decision makers (Chiefs of Police, Command staff, Sheriffs, Directors of IT) and program managers post-sale to successfully deploy Axon’s Virtual Reality product
• Travel 75% to on-site customer locations
• Ensure that customers’ VR equipment is setup properly and is fully functional
• Provide VR product training to law enforcement and other customers
• Assist the customer with building an agency wide deployment plan
• Partner closely with Sales, Product and other Customer Ops team members to ensure a successful deployment and ensure a high level of customer satisfaction
• Share Axon’s mission to enhance training through the use of our …