FreshRemote.Work

Product Marketing Senior Team Lead, ITSM

Remote - Americas - Remote; Remote - Remote

Overview

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Responsibilities

Atlassian’s IT Solutions Product Marketing team is seeking a seasoned and collaborative product marketer to lead strategic initiatives that drive awareness and demand for Jira Service Management, our IT service management solution (ITSM).

As a team lead, you’ll own the strategy and execution of key programs, including major product announcements, third-party and proprietary events, strategic pricing and packaging decisions, and the overall ITSM product narrative. This is a high-impact, cross-functional role requiring strong collaboration across product, sales, events, demand generation, ABM, and more.

What you’ll do

  • Collaborate closely with the product team to articulate the narrative for our most significant announcements, maintaining consistency across all channels and ensuring the messaging resonates with our target audience

  • Drive the strategy, in partnership with our events team, for our proprietary and third-party events globally and regionally to further Atlassian’s position as a leader in ITSM and accelerate pipeline growth

  • Lead high-priority programs, including strategic moments, pricing and packaging, acquisition announcements, and market differentiation strategies for Jira Service Management

  • Lead a small team of product marketers by providing mentorship, setting goals, and fostering career growth

Qualifications

What We’re Looking For

  • 6+ years of product marketing experience, including at least 2 years as a manager

  • Proven experience in developing and executing product narratives and go-to-market strategies for B2B enterprise software

  • Experience with event marketing strategy and execution, across various demand-generation event types, such as user conferences, tradeshows, and regional events

  • Exceptional cross-functional collaboration skills, with a track record of influencing and partnering across diverse teams

  • Strong project management and prioritization skills, with the ability to balance strategic vision with tactical execution

  • Excellent written and verbal communication skills, with the ability to present ideas clearly to stakeholders at all levels

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $150,700 - $200,900

Zone B: $135,600 - $180,800

Zone C: $125,000 - $166,700

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Our perks & benefits

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

Apply