Product Manager, Release of Information - IntelliScript (Remote)

What We Do

Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world.

Candidates who have their pick of jobs are drawn to IntelliScript’s entrepreneurial and collaborative culture of innovation, excellence, exceptional customer service, balance, and transparency. Every single person has a voice in our company, and we challenge each other to push the outer limits of our full, diverse potential. And, we’ve shown sustained growth that ensures you’ll have room to grow your skillset, responsibilities, and career.

Our team is smart, down-to-earth, and ready to listen to your best ideas. We reward excellence and offer competitive compensation and benefits. Visit our LinkedIn page for a closer look at our company, and learn more about our cultural values here.

Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERGs) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our website to learn more about Milliman’s commitments to our people, diversity and inclusion, social impact, and sustainability.

What this position entails

The Product Manager will have an integral role in driving the strategy for IntelliScript’s Digital Release of Information product portfolio. This customer-facing role partners with business development, sales, marketing and customer support teams to develop and maintain the product roadmap, serve as a Release of Information subject matter expert to gather client feedback, and determine the paths to achieving product growth and overall success. 

As a Product Manager focused on Digital Release of Information Interoperability products, you will have the opportunity to help lead the early market development of new offerings, drive holistic product vision, establish business performance metrics, and align the company around game-changing products from the business case creation to product launch.

What you will be doing

• Oversee and execute the product strategy around Digital Release of Information Interoperability products in collaboration with other IntelliScript leaders
• Develop an understanding of IntelliScript’s business, clients and market diversification strategy
•  Generate new product ideas using business development frameworks, including the business plan, product specifications, and financial pro forma statements
• Leverage expertise in Digital Release of Information Interoperability market to refine the product strategy, ensuring alignment with IntelliScript’s overall business goals and the specific needs of the Release of Information market
• Develop and oversee the go-to-market strategy, including market entry, value creation, product expansion tactics, pricing, and customer acquisition strategies
• Conduct market research to understand industry trends, competitor strategies, and customer pain points to shape product features and enhancements
• Cultivate relationships with partners and vendors
• Identify and help quantify a repeatable value proposition for core customers and end users
• Work cross-functionally with research and business development, marketing, sales, and customer support teams to ensure alignment, achieve go-to-market objectives and drive overall product success
• Define, implement, and monitor key performance indicators for the product's market performance, customer adoption, and financial success

What we need

• 10+ years of relevant experience
• Extensive experience in commercial product management with a track record of bringing new products to market and scaling them
• Experience implementing and collaborating with electronic health record (EHR) vendors and Health Information Exchanges (HIEs) for digital retrieval products
• Deep understanding of the release of information market, digital retrieval products, HIPAA and state/federal privacy requirements, operational needs for release of information, and data elements for release of information by use case
• Strong cross-functional capabilities with experience managing diverse teams and complex projects
• Strategic vision with the ability to execute tactically
• Highly proficient in articulating product value and strategy to stakeholders, including internal teams, external partners, and customer
• Demonstrated ability to interpret data to improve outcomes or answer business questions

What you bring to the table

• Adept at ascertaining client needs, conducting an analysis, and presenting solutions
• Possess the ability to shift communication styles for clinical, technical, or business audiences
• Have a strong eye toward quality and an acumen for peer review as part of the development process
• Capacity to work with and analyze data for extended periods of time
• Constructive, “can do” approach to overcoming obstacles
• Strategic thinking skills
• Delegation and task management skills
• Professional when interacting with clients and colleagues
• Able to work independently and thrive on a growing team
• Adaptable and willing to pitch in wherever needed
• Seeks out input from others, shares insights and opportunities
• Excellent communication and presentation skills

Wish list

• Certification, continued education and/or advanced degree(s) in product management or business management
• Experience with clinical informatics (e.g. data table structure, storage, relationships, maintenance, etc.)
• In-depth knowledge of medical claims and electronic health records (ICD-10 codes, data management, research, etc.)
• Experience presenting to c-suite decision makers
• Published thought leadership articles, past speaking engagements, etc.

 Location

The expected application deadline for this job is February 28, 2025. This position is open to remote work. Applicants must be willing to travel to the Milliman office in Brookfield, WI as needed and travel nationwide for meetings, conferences, and team events (up to 15%).

The salary range is $122,000 to $278,000, depending on relevant factors, including but not limited to, education, relevant work experience, qualifications, skills, certifications, location, etc. If relevant experience is less than 15 years the range would be $122,000 to $248,000; for experience of greater than 15 years, the range would be $137,000 to $278,000. In addition, we offer a performance-based bonus plan, profit sharing, and generous benefits.

Milliman Benefits

At Milliman, we focus on creating an environment that recognizes – and meets – the personal and professional needs of the individual and their family. We offer competitive benefits which include the following based on plan eligibility:

• A 401(k) plan with matching program, and profit-sharing contribution
• Employee Assistance Program (EAP)
• Paid Time Off (PTO) starts accruing on the first day of work and can be used for any reason; full-time employees will accrue 15 days of PTO per year, and employees working less than a full-time schedule will accrue PTO at a prorated amount based on hours worked
• Family building benefits, including adoption and fertility assistance and paid parental leave up to 12 weeks for employees who have worked for Milliman for at least 12 months and have worked at least 1,250 hours in the preceding 12-month period
• Commuter Program, which allows you to use pre-tax dollars to pay for your parking or public transit expenses to get to and from work. You may utilize this benefit any time throughout the year and funds will be available the first of the month following your first contribution.
• A minimum of ten paid holidays
• Milliman covers 100% of the premiums for life insurance, AD&D, and both short-term and long-term disability coverage

• Flexible spending accounts allow employees to set aside pre-tax dollars to pay for dependent care, transportation, and applicable medical needs  

• Medical, dental and vision coverage for employees and their dependents, including domestic partners

Equal Opportunity

All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.