Process and System Transformation - Learning Lead (Change Management) (Remote)

Date Posted:

2024-11-12

Country:

United States of America

Location:

UTCT1: Corp - CT - Remote Remote Location, Remote City, CT, 06101 USA

Position Role Type:

Remote

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.   

To realize our full potential, RTX is committed to creating a company where all employees are respected, valued and supported in the pursuit of their goals. We know companies that embrace diversity in all its forms not only deliver stronger business results, but also become a force for good, fueling stronger business performance and greater opportunity for employees, partners, investors and communities to succeed. 

The following position is to join our RTX Corporate, Enterprise Services team:

About oneRTX: Process & Systems Transformation (PST)

RTX launched oneRTX focused on leveraging the scale of our three business units to improve collaboration, cost structure, productivity and performance. This will include several major, multi-year initiatives that align to our goals as a company and optimize how we work, operate and deliver to our customers to achieve our full potential. With processes optimized and harmonized, will reduce cost, effort and improve performance as we break down silos and establish consistent ways of working.

The oneRTX│PST project goals are to harmonize key business processes, associated tools and metrics across RTX, while deploying a common enterprise resource management platform – SAP’s S4 HANA. The result will be a common user experience across the businesses, real-time visibility into critical data, and automation of manual tasks to enable all employees to focus on value-add activities. 

The strategic definition and design phase has primarily concluded and is now entering the initial blueprinting, build and support phases. oneRTX│PST project hubs are based out of Farmington, CT and Dallas, TX with Integration Workshops planned to be executed in Tucson, Tewksbury, East Hartford, Montreal, Cedar Rapids, and Charlotte.  Some travel will be required.

Job Description

The oneRTX│PST Organizational Change Management (OCM) team will be working to provide a structured and scalable approach to managing change for our employees.  We create and execute strategies for stakeholder engagement, communication, training and sustainment.  We increase user readiness and help mitigate risk to ensure the smooth adoption of new processes and systems.

We are seeking a dynamic and experienced leader to drive the overall change management education & training strategy for this high-impact business transformation project that will shape the future of our organization. 

Ability to travel ~25% . 

What You Will Do

As the Learning Lead you will work collaboratively across the OCM team and with our integration partners to design, develop, and deploy comprehensive education and training programs that facilitate employee adoption of new processes and systems. You will work closely with our project integration partner, cross-functional teams and stakeholders at all levels to ensure employees are equipped with the skills and knowledge necessary for a successful transformation.

Develop Training Strategy:

• Design a training strategy aligned with the change management goals of the transformation project

• Conduct periodic training needs analyses to identify skill gaps and create tailored learning programs for different user groups

Create and Deliver Training Programs:

• Lead the development of a variety of training materials, including e-learning modules, webinars, live workshops, user manuals, job aids and hands-on training sessions to reach a diverse workforce

• Coordinate and deliver training sessions for super-users, end-users and technical teams, ensuring they understand the new processes, systems, and technologies

• Coordinate and deliver specific training for project staff as required (e.g., onboarding, data governance)

• Partner with OCM team, partners and project leadership to align training programs with project timelines and organizational needs

• Engage with business units to ensure training is aligned with their specific operational requirements

• Mentor and coach business leaders and subject matter experts in effective training delivery techniques (train the trainer)

Manage Training Delivery and Logistics:

• Coordinate all project training logistics, including scheduling, resource allocation, communication with participants, BU coordination, tracking and reporting

• Oversee the creation and management of a centralized learning repository for all project training resources

Monitor and Assess Training Effectiveness:

• Develop and implement evaluation mechanisms to assess the effectiveness of the training programs (e.g., surveys, feedback, and performance metrics)

• Adjust training strategies based on feedback and the evolving needs of the project implementation process

Qualifications You Must Have

• Typically requires a University Degree or equivalent experience and minimum 12 years prior relevant experience OR an Advanced Degree in a related field and minimum 10 years of experience (Education, Instructional Design, Human Resources, or a related field)

• U.S. citizenship is required, as only U.S. citizens are authorized to access the financial management system due to government contractual requirements.

Qualifications We Prefer

• Minimum 5 years of experience in learning & development, education, or training management, with a focus on large-scale change or technology projects

• Proven experience in developing and delivering training programs for new processes or systems

• Strong understanding of adult learning principles and instructional design methodologies

• Excellent presentation, facilitation, and communication skills

• Ability to manage multiple training programs simultaneously in a fast-paced environment.

• Familiarity with e-learning platforms and content management systems – RTX tools experience preferred (e.g., FLEX, Workday)

• Experience working with external partners that specialize in learning management to identify, design and deliver employee training

• Certification in instructional design or training development (e.g., CPLP, ATD)

• Experience with Strategic Planning and Strategy to Action activities

• Experience in ERP training or software training

• Strong stakeholder management skills with the ability to influence at all levels of the organization

• Ability to work in a fast-paced environment and manage multiple priorities

• Change Management certification (e.g., Prosci or equivalent)

What We Offer: Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care

Learn More & Apply Now!

#reempowerprogram 

This role is also eligible for the Re-Empower Program.  The Re-Empower Program helps support talented and committed professionals as they rebuild their capabilities, enhance leadership skills, and continue their professional journey.  Over the course of the 14-week program, experienced professionals will gain paid, on-the-job experience, have an opportunity to participate in sessions with leadership, develop personalized plans for success and receive coaching to guide their return-to-work experience.  Upon completion of the program, based on performance and contributions participants will be eligible for a career at RTX. 

Minimum Program Qualifications:

• Be on a career break of one or more year at time of application
• Have prior experience in functional area of interest
• Have interest in returning in either a full time or part time position

The salary range for this role is 143,000 USD - 287,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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